Job Description

Lymm | Full-time (38 hours per week)

We are a sixth-generation artisan bakery located in the heart of Lymm village. Using traditional methods, our skilled bakers produce a wide range of handcrafted breads and cakes in our on-site bakery, located directly beneath the shop floor. Alongside this, we offer a carefully selected grocery range, an ice cream counter, barista-made coffees and milkshakes, and freshly prepared sandwiches, salads, soups and toasties.

We are proud of our friendly, hardworking team who genuinely care about quality produce and excellent customer service. Due to continued success, we are now looking for an experienced

Assistant Manager

to work closely with the owners and strengthen our management team.

The Role

This is a

hands-on Assistant Manager position

within a busy food retail environment. You will support the day-to-day running of the business, lead the team on the shop floor, and act as manager-on-duty when required.

Hours:

38 hours per week Includes a minimum of one weekend day Typical shift: 8:30am-5:00pm Flexibility required to cover holidays and sickness at short notice as required
Key Responsibilities

Working closely with the owners to support daily operations and business priorities Delivering outstanding customer service and leading by example Managing and motivating the team on shift Training new starters and supporting ongoing staff development People management, including absence reporting and day-to-day supervision Acting as manager-on-duty in the owners' absence Ensuring excellent standards of cleanliness, food hygiene, and health & safety Completing food hygiene and compliance paperwork Stock control support, including checking deliveries, monitoring stock levels and minimising waste Supporting ordering and flagging shortages or issues Maintaining strong product availability and visual presentation Operating tills and handling cash responsibly Preparing food and drink, including coffee, sandwiches, pies and bakery products Liaising closely with the bakery team Handling customer queries and complaints professionally Opening and closing the shop, including end-of-day procedures and securing the premises Supporting rotas and coordinating shift cover when needed Identifying sales opportunities, promotions and upselling where appropriate Supporting seasonal changes, new product launches and busy trading periods
About You

Previous experience in a supervisory or assistant management role (food retail or hospitality preferred) Strong customer service and sales awareness Confident people manager with good communication skills Good knowledge of food hygiene and compliance standards Organised, reliable and able to work under pressure Happy to be hands-on in all areas of the business
Benefits

Company pension scheme Employee discount Opportunity to work with high-quality, craft-produced food Supportive, family-run business environment
If you are passionate about food retail, enjoy working closely with business owners, and thrive in a hands-on leadership role, we would love to hear from you.

Job Type: Full-time

Pay: 28,000.00 per year

Benefits:

Company pension Discounted or free food Employee discount Health & wellbeing programme
Work Location: In person