Job Description

We are currently looking for an Assistant Manager Maintenance who is looking for an exciting and challenging role. This role is key, as we aim to achieve 100% guest satisfaction. We are looking for someone that is efficient and passionate in achieving outstanding quality standards.

Who are we:

Luxurious self-catering apartments, with a portfolio of properties around the UK, with a range of styles and sizes. Our apartments are the perfect base to stay and explore each of the cities with a host of things to see and do.

Why work with us:

Our award-winning properties are full of character, with their own individuality and style, reinforced with friendly and professional staff. We are always on the lookout for friendly, professional people with a 'can do' attitude to join our team. In addition to being part of a vibrant company grounded in a passionate set of core values, we are dedicated to nurturing and supporting our team.

You will ensure everything within our properties is running smoothly and have full autonomy for successful project management within our London properties. The Assistant Manager Maintenance we are looking for will have a genuine passion for exceptional guest experience and take pride in the properties they work in, looking after every inch of the buildings. This role is a roaming role, it requires driving to provide maintenance operations to our properties in London. This role is working 5 days from 7 for a minimum of 40 hours per week.

You must have a minimum of 12 months experience of maintenance and project management, with an understanding and knowledge of gas and electrical legislation. Your role is to ensure our properties are safe and functional for guests and employees alike as instructed by the General Manager.

Responsibilities will include:

COMPLIANCE

Ensure compliance with health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and guests

Carry out fault finding and leak investigations

Carry out reactive and planned maintenance work

Carry out minor repairs to the building fabric, furnishing and fittings throughout the property

Inspect works to ensure compliance with required standards, and performance targets and take corrective action under direction of General Manager as appropriate

Carry out repairs and/or additional work arising from examinations and investigations

Conduct risk assessments of processes and tasks in the properties

Complete reports and paperwork as required

Escalate any serious problems or failures together with any relevant information to aid follow up to the General Manager

A good working knowledge of general maintenance including basic knowledge of electrical, heating and plumbing systems.

PROJECT MANAGEMENT

Plan, manage and coordinate projects and maintenance works

Produce information, analysis and reports to ensure the General Manager is informed of project/work progress, problems and agreed resolutions as required

Deliver small scale projects including lifecycle works ensuring performance quality levels are met throughout, risks to delivery are treated in a timely manner

Liaise with external contractors when required

DUTY MANAGEMENT

Cover Duty Manager responsibilities as needed, ensuring smooth operations and guest satisfaction.

Benefits:

In recognition for your commitment and hard work, we currently offer a benefits package which includes:

30 days of holiday each year, including bank holidays, which increases up to a maximum of 32 days after 10 years of service (pro-rata) Discounts on retail and various activities through our Enjoy Benefits portal (with access to supermarkets, clothing stores, cinema tickets, and technology) 24/7 access to our staff wellbeing services, providing free confidential support and guidance for mental and physical health and wellbeing. Life Assurance offering 2 times your annual salary for death in service Free mortgage advice Recognition for outstanding work throughout the quarter via our by Mansley Core Value Awards Exciting social events throughout the year Continual Learning & Development opportunities.
We focus on personality when recruiting new Team members. We seek individuals with creativity, a 'thinking outside the box' approach and the desire to be the very best in everything they do. Our highest priority is making you feel as welcome as our guests, and to demonstrate that we care.

Our Core Focus is: A great guest experience

Our Niche: Serviced apartments of distinction

Our Core Values: Professionalism, Passion, Adaptability, Conscientiousness, the Mansley Difference

Do you have the 'Mansley Difference' and 'can-do' attitude we look for in our Team?

If so, then we very much look forward to receiving your CV!

Job Types: Full-time, Permanent

Pay: 38,000.00 per year

Benefits:

Company events Company pension Employee discount Health & wellbeing programme Life insurance Referral programme
Schedule:

Monday to Friday Weekend availability
Application question(s):

Do you have experience overseeing a team of maintenance staff and delegating tasks effectively? Have you previously used a maintenance tracking system or software to manage repairs and preventative upkeep?
Work Location: In person

Reference ID: Lon Main