Job Description

Our company name has become synonymous with delivering dependable roofing, waterproofing, and insulation solutions backed by supreme levels of customer service to help the customer along their journey.
This hard earned reputation has been built globally on a foundation of quality and an ethos of customer service which permeates through the organisation and remains as strong today as it did 100 years ago.
We are seeking applications from suitably qualified and motivated individuals for an Assistant Project Coordinator position. The successful applicant will be joining the Enertherm Division expanding the tapered design team and our support to Area Business Managers across all divisions.
Post: Full time and permanent
Salary: Competitive and commensurate with qualifications & experience
Probationary period: 6 months
Location: Clay Cross
Candidate Profile
The successful candidate will take personal accountability for providing a responsive and effective service and should possess the below qualities:

• Effective organisational skills
• Attention to detail.
• Team player with a can-do approach
• Ability to work under own initiative as well as within a team.
• Ability to communicate clearly and concisely both verbally and in writing.
• Excellent interpersonal skills
• Experience of purchasing processes and stock management

Key responsibilities:

• Maintaining the rolling production plan
• Ensuring materials are ordered within supplier lead times to meet production requirements.
• Oversee the correct products and services are delivered to customers in a timely manner.
• Processing orders
• Undertaking customer liaison from the start to end of a query.
• Oversee the resolution of any issues and problems faced by customers to maintain trust.
• Liaise with IKO Transport to organise loading of goods out and prepare required dispatch documentation.
• Serve as the link of communication between key customers and internal teams.
• Ensuring goods and products adhere to Health and Safety and Technical Specification.
• Dealing with invoice queries.

Experience or skills that would be desirable:

• Previous experience in a despatch/logistics/administrative/customer services role
• Purchasing and Stock Management:
• Account Management Experience

Company Benefits
xc2xb7Health cash plan
xc2xb7A generous contributory pension scheme
xc2xb724 days holidays increasing to 26 days in addition to bank holidays
xc2xb7Free on-site car park
xc2xb7Training and development programmes
xc2xb7Cycle-to-work scheme
xc2xb7Discounted gym membership
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community. '