Job Description

Assistant Property Manager - Shirley, Solihull

Due to our continued success and growth, Inspire Property Management is seeking a proactive and organised Property Administrator to join our small but expanding team based in Shirley, Solihull.

About Us

Inspire Property Management is an, independent business with decades of experience managing leasehold properties and open spaces across Central England.
We pride ourselves on our friendly, professional approach and our commitment to transparency and fairness in everything we do. Our goal is to build strong, lasting relationships with our clients through excellent service and clear communication.

The Role

As an Assistant Property Manager, you will play a key role in supporting our Property Manager in delivering a high-quality property management service to our clients.

Your day-to-day responsibilities will include:

Assisting with the collection of ground rents and service charges Acting as the first point of contact for new and existing clients Liaising with contractors, landlords, tenants, and management committee directors Maintaining and monitoring our resident block management system Providing general advice and information on property-related matters
Please note that occasional evening work may be required to attend meetings.

About You

You'll be organised, detail-oriented, and comfortable managing your own workload in a busy environment. You'll also have:

Previous experience in an administrative role Strong communication and customer service skills A professional, positive, and flexible attitude A friendly and approachable manner
Experience in property management is desirable but not essential, as full training will be provided.

Why Join Us?

This is an excellent opportunity for someone looking to develop or broaden their experience within the world of leasehold property management. You'll be joining a close-knit, supportive team within a growing and ambitious business where your contribution will truly make a difference.

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GENERAL

1. To be flexible in working as attendance at some evening meetings will be required.

2. Undertake training when required.

3. Participate as a member staff or team.

4. Be prepared to liaise, assist and support other members of the team.

5. To assist in the promotion and marketing of the business as & when required.

6. Undertake all administrative and recording systems effectively.

7. To be responsive of the changing needs of Inspire Property Management and its residents.

8. To be committed to the smooth running of the business under the direction of the line manager.

9. To build and maintain good working relationships with colleagues with a determination in ensuring a harmonious working environment.

10. To cover for staff during times of annual holidays, sickness etc.

11. To carry out any other reasonable duty as requested by the line manager.

MISSION STATEMENT

Inspire Property Management protects and maximises the property investments made by our clients. This is achieved through consistently placing the needs of our clients at the centre of everything we do.

We believe passionately in our core values which drive our business on a daily basis. Honesty, trustworthiness, tolerance and making a difference are the foundation for our success. and our loyal clients recognise our professionalism and willingness to work hard for their benefit. We work with energy, faith and dedication to provide a professional service to our clients, based on our core values of honesty, trustworthiness, tolerance and making a difference.

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PERSON SPECIFICATION

ESSENTIAL SKILLS

Excellent organisational skills & to be proactive in your approach. To be confident in the use of application-based software and the use of IT To be able to work under pressure. To be the front face of the business always ensuring professionalism. To be able to meet tight deadlines. Experience of working in an administrative role. To be responsible for their own workload To have an exceptional telephone manner. To be able to be considerate of and work with a range of different people with different needs. Excellent office etiquette. To be able to prioritise and effectively manage workloads.

DESIRABLE SKILLS

To have an awareness of Health, Safety and Environment at work. Experience of working with Windows 365 Experience of working in a property management environment. An understanding of Contract Law Have an attention to detail.

PERSONAL QUALITIES

Professional approach. Can remain calm and level-headed. To have a good sense of humour. An aspiration to develop/further their career in the property management sector
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REALITY CHECK

Although the role is one of 9am - 5pm, Monday to Friday, property does not always work between these hours. The successful candidate is expected to be flexible enough to be able to work around meetings that, on occasion, may mean some evening work.
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Job Type: Full-time

Pay: 26,500.00-27,500.00 per year

Benefits:

Company pension Life insurance
Ability to commute/relocate:

Solihull B90 3DN: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 2 years (required) Office: 2 years (required)
Licence/Certification:

Driving Licence (preferred)
Work authorisation:

United Kingdom (preferred)
Work Location: In person