Job Description

Join TM Lewin as we open new London stores this November:

Canary Wharf (this ad) O2 Outlet
We're looking for an

Assistant Store Manager

to support the Store Manager in all aspects of store operations, lead the sales team, and ensure the store delivers a top-tier customer experience. This is a fantastic opportunity for someone looking to advance their retail management career within a luxury fashion brand.

Key Responsibilities

Support Store Management:

Assist the Store Manager in day-to-day operations, including opening and closing procedures Deputise for the Store Manager role as needed, managing the team and store operations in their absence Help manage staff schedules, training, and performance reviews

Sales & Customer Service:

Actively contribute to achieving store sales targets by leading by example on the sales floor Provide personalised styling advice to customers, ensuring a high level of satisfaction Address customer inquiries and resolve issues to ensure a seamless shopping experience

Inventory & Stock Management:

Monitor stock levels and assist with planning replenishments and orders Conduct regular inventory checks and support stock loss prevention Ensure merchandise is displayed according to TM Lewin's visual merchandising standards

Team Leadership:

Mentor and guide sales associates to develop their skills and improve performance Lead by example in delivering exceptional customer service and maintaining high store standards Support organising and conducting team meetings, training sessions, and performance reviews

What We're Looking For

3+ years of retail experience, with at least 1 year in a supervisory or assistant management role, or equivalent experience in a related field Strong leadership abilities with the ability to inspire and motivate a team Excellent communication and interpersonal skills Solid understanding of retail operations, including inventory management and visual merchandising Passion for fashion and commitment to delivering exceptional customer service

Pay & Benefits

Competitive salary (linked to market rates for Assistant Manager roles) Monthly performance-linked commission / bonus Annual discretionary bonus Company sick pay (after probation) Pension scheme (5% employee contribution, 5% employer contribution) Private medical cover (after probation) Staff discount: 60% on full-price items, 30% on sale items Birthday day off Uniform allowance Opportunities for career advancement within TM Lewin Supportive, dynamic work environment

About TM Lewin

Founded in 1898, TM Lewin is a heritage British menswear brand, renowned for quality tailoring, shirts, and contemporary style. With a reputation for innovation and craftsmanship, we are expanding our retail presence with new store openings in London.

Job Types: Full-time, Part-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company pension Employee discount
Application question(s):

Do you have experience in stock management, inventory checks, or visual merchandising? Do you have experience managing staff including schedules, training, or performance reviews? Are you available to start in October 2025 ahead of the November store openings? Are you able to work flexible hours, including weekends, early opens, and late closes?
Experience:

retail : 3 years (required)
Work Location: In person