Job Description

Join

TM Lewin

as we open new London stores this November:

O2 Outlet (this ad) Canary Wharf
We're looking for a

Store Manager

to lead the team, driving sales, delivering an exceptional customer experience, and overseeing all aspects of store operations. This role is ideal for an experienced retail leader who is passionate about fashion and wants to make a tangible impact from day one.

Key Responsibilities

Leadership & Management:

Lead, motivate, and develop the store team to achieve sales targets and deliver excellent customer service Set clear performance expectations and conduct regular performance reviews Foster a positive, inclusive work environment that encourages teamwork and high morale

Sales & Customer Service:

Drive store sales performance by setting and meeting targets Ensure all staff are trained to provide expert styling advice and personalized service Monitor customer feedback and take action to continuously improve the experience

Operational Excellence:

Oversee all daily store operations, including opening/closing procedures, inventory management, and visual merchandising Ensure compliance with company policies, procedures, and health & safety regulations Manage the store budget, including payroll, expenses, and inventory costs

Merchandising & Stock Management:

Ensure the store is well-stocked and visually appealing, with products displayed according to TM Lewin standards Analyse sales data to inform stock replenishment and merchandising decisions Work with the regional team to plan and execute promotional events and seasonal changes

Pay & Benefits

Competitive salary (linked to market rates for Assistant Manager roles) Annual discretionary bonus Company sick pay (after probation) Pension scheme (5% employee contribution, 5% employer contribution) Private medical cover (after probation) Staff discount: 60% on full-price items, 30% on sale items Birthday day off Uniform allowance Opportunities for career advancement within TM Lewin Supportive, dynamic work environment

About TM Lewin

Founded in 1898, TM Lewin is a heritage British menswear brand, renowned for quality tailoring, shirts, and contemporary style. With a reputation for innovation and craftsmanship, we are expanding our retail presence with new store openings in London.

Job Types: Full-time, Permanent

Pay: 40,000.00-45,000.00 per year

Benefits:

Company pension Employee discount
Application question(s):

Are you available to start in October 2025 ahead of the November store openings? Are you able to work flexible hours, including weekends, early opens, and late closes? Do you have experience leading and developing a retail team, including performance management and training? Do you have experience managing budgets, P&L, or store financial performance?
Experience:

retail : 5 years (required)
Work Location: In person