Integrated Portfolio Management (IPM), Global Occupier Services
Birmingham or Manchester
Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm's 52,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world.
Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $10.1 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.
Role Profile:
To work with the support of a Senior Surveyor within IPM, assisting in the management of a large, diverse geographical portfolio for a large retail client.
Responsibilities:
To support the Portfolio Management Team with the delivery of day to day property management matters
To undertake, Applications for Consent, on behalf of an occupier client with limited supervision
Liaising with C&W's internal Accounts Team on the payment of rents and service charges
Liaising with landlords and third parties on minor issues and escalating to senior colleagues as appropriate
Provide regular communication to clients on the progress of key tasks
To provide reasoned advice and support to clients on property management matters
Support the Estates Lead with contractual reporting, working with service lines to ensure regular updates are provided
To undertake basic transactional level activities such as licence renewals and car parking acquisitions
Record minutes & actions during monthly face to face client meetings
Providing support to the Estates Helpdesk in terms of lease interpretation and liaising with FM suppliers
Undertaking inspections of client properties to identify risks and opportunities
Qualifications:
A minimum of 5 GCSE passes (Grade A-C), incl. Maths and English Minimum 1 year commercial property experience desired
RICS accredited degree preferred
Knowledge & Experience:
Minimum 1 year commercial property experience desired
Experience of property management and knowledge of lease terms
Good level of computer literacy including Excel, Word and Outlook and ability to pick up new packages quickly
Strong customer service skills and the ability to deal with clients and colleagues at all levels
Good understanding of finance and accounting, specifically property related
Ability to think on feet, use initiative and work as part of a team
High level of organisation skills and ability to prioritise work
Skills & Personal Qualities:
Plans and prioritises own workload in order to achieve property management deliverables
Capable of delivering property management effectively and thoroughly within agreed standard
Seeks efficiencies and cost savings for the client
Establishes and nurtures harmonious relationships with clients, their advisers and colleagues
Places a priority on developing own skills, knowledge and abilities in line with team requirements
Ability to work on own initiative and as part of a team
We foster a culture of inclusion that embraces the unique strengths, perspectives, and experiences of all our employees. We firmly believe that our diversity enhances our team's capabilities, leading to improved decision-making, innovation, and business outcomes. If you have any reservations about applying, please don't hesitate to reach out to your local recruiter for additional information
INCO: "Cushman & Wakefield"
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