Job Description

The Job

The role of auction administrator & receptionist is to be the front of house face for our plant & machinery department. You will engage with all of our customers on multiple levels on a day-to-day basis, as well as building relationships with many of our subcontractors and their representatives. No experience is needed & full training will be given in all aspects of the job. What is essential is a commitment to high standards, attention to detail & superb customer service skills.

Meeting and serving customers on our busy collections & deliveries desk, same days can see over 100 HGV vehicle movements on our site! Booking delivered-in stock onto our bespoke auction software Arranging for collections using Microsoft Outlook in conjunction with our bespoke auction software Day to day phone answering and troubleshooting Carrying out pre-sale checks on all lots which have been photographed and catalogued prior to being "auction ready" Completing export paperwork prior to submitting to our accounts department when foreign collections take place

The Person

This role is based at our Madley site and will be serving our plant and machinery department, as such the office is basic and functional. You should be prepared to get on with people from all walks of life when dealing with our customers and be committed to greeting them with a smile.

Knowledge & an interest in heavy plant/mining/quarry/farming/trucking equipment is a huge positive as you will be seeing a lot of it!

Interest in professional auction services is desirable.

The Requirements

The successful candidate will be both confident, and keen to learn our trade Ability to take instruction and follow Health & Safety legislation Be career driven and keen to progress Strong English skills Computer literacy and confidence using IT/mobile phones will be a positive Previous experience is not essential

For the right candidate Brightwells offers

Competitive Salary Unique training Work as part of a fantastic team

Salary Negotiable Dependant on Experience

Job Type: Full-time

Pay: From 12,000.00 per year

Work Location: In person