Job Description

A to Z AutoParts (Midlands) LTD

We are looking for a sales advisor who has previous experience in the Motor Factors industry.

The Company

A to Z Auto Parts is a leading distributor of quality automotive parts and accessories based in

Birmingham

. We stock more than 50,000-part numbers featuring some of the best-known brands in the industry. Our relationship with our clients is paramount to maintain our high standards, we offer a fast and efficient delivery service and have an experienced technical support team on standby for any queries. We pride ourselves on being a leader within our field and endeavour to offer a service second to none.

AutoParts Sales Advisor

Are you a Parts Advisor or similar with a background in the Automotive / Transport industry looking for a stable and secure role in competitive market?

Your search ends here!!

We are looking for an outstanding Sales Advisor who will be the first point of contact for customer inquires and information about the parts. An excellent

AutoParts Sales Advisor

must be energetic with excellent interpersonal skills. As well as be able to acquire knowledge of the company's products and pass that knowledge to customers along with a great deal of enthusiasm. To succeed, interest must be placed in learning and evolving knowledge on car parts.

The goal is to facilitate sales in every possible way in order to drive sustainable growth whilst providing excellent customer service.

Roles And Responsibilities:

Proactively handling calls and closing the sale in a timely manner.

Upsell a sale increasing the value of the sale whenever possible.

Sells products and/or services to repair the problem and meet the customer's

needs.

Maintain customer goodwill by greeting and acknowledge all customers he/she

comes in contact with.

Focus on meeting daily targets and maintaining low returns.

Handling inquires and resolving customer complaints in a professional and timely manner.

Working independently and within a team to exceed daily target.

Attends trainings or meetings as prescribed by management to maintain proficiency in his/her job description.

Reporting and completing all tasks given by direct line manager.

Be reliable and supportive to your customers in order to progress and develop sales.

Good understanding of catalogue.

Skills And Experience:

Looking for passionate and experienced salesperson with great communication skills and the ability to develop customer relationships.

Proficient speaking in Punjabi language is must.

High levels of focus, energy and drive

Willingness to learn and develop

Ability to interpret customer needs

Basic computer skills

AutoParts or similar industry experience.

Education:

GCSE or equivalent (preferred)

Experience:

2+ years of customer service experience preferred

Work Hours:

Monday to Friday 8am-4pm or 9am-5pm (Flexible) and every alternative Saturday.

Job Types: Full-time, Permanent

Additional pay:

Bonus scheme
Benefits:

Company pension Employee discount
Schedule:

Day shift Monday to Friday Weekend availability
Experience:

Customer service: 2 years (preferred)
Work Location: In person