Pension | Medical Cash Plan | Life Assurance | Discounted Gym Membership
To deliver and maintain our first class installation & maintenance service
Responsibilities
Install and maintain Audio Visual, Video Conferencing solutions.
Attention to detail when installing equipment such as, but not limited to - Projectors, Video Walls, LED walls, Digital Signage LFD's
Attend customer premises to establish fault and restore service in a timely manner.
Proactive and reactive maintenance of Audio Visual and Video Conferencing installations
Ensure accurate completion and return of Audio-Visual assets documents upon installation sign off.
Ensure accurate completion of field service records and paperwork for customer service visits.
Proactively build close working relationships with the Avoira customer portfolio
Identifying further sales opportunities with existing customers
Ensure clear reporting of installation and service back to the relevant department both verbally and written.
Deliver familiarization training to end users after installation sign off.
Maintain standards of technical excellence within the department
Any other duties which are commensurate with the role
Key Outcomes:
Successfully deliver an outstanding installation to all Avoira's customers
Development of AV Installation
Smooth transition of completed installation package to service team for continued support.
Grow the Avoira brand as an outstanding integrator of AV/AC
Skills & Experience:
Essential
At least 5-6 years relevant experience as an audio visual and video conferencing engineer including basic programming, rack building and an understanding of cabling schematics.
Excellent verbal and written communication skills
Experience in installing and supporting Audio Visual and Video Conferencing solutions.
Ability to read and understand AV system schematics.
Competent with Extron, Crestron, Kramer, Biamp Products.
Competent with Videoconferencing manufacturers such as Poly, Lifesize, Cisco, Yealink.
The ability to terminate cables to industry standard.
Ability to work under pressure to tight timescales.
Flexible approach to working hours.
Can accommodate frequent working away from the office.
Can accommodate working outside of the UK.
ECS -Electrotechnical Certification Scheme or equivalent
Understanding of IP networks
Essentials:
Experience of working in a helpdesk environment
Excellent verbal and written communication skills
Experience in installing and supporting Audio Visual and Video Conferencing solutions Ability to read and understand AV system schematics
At least 2 years relevant experience as an audio visual and video conferencing engineer including programming, rack building and an understanding of cabling schematics
Familiarity with Extron, Crestron, Kramer products
Familiarity with Videoconferencing manufacturers such as Polycom, Logitech, Cisco, Yealink
The ability to terminate cables to industry standard (RS232, Cate)
Ability to work under pressure as part of a team or individually.
Flexible approach to working hours
Can accommodate working outside of the UK
ECS -Electrotechnical Certification Scheme or equivalent
Must be able to obtain SC Clearance
Desirable:
ECS -Electrotechnical Certification Scheme or equivalent
Understanding of IP networks
CTS
IPAF
PASMA
Product Certifications - Poly, Extron, Crestron, Barco
All candidates must have the right to work in the UK. We are an equal opportunities employer.
Please note all roles that move to offer are subject to receipt of satisfactory references and an identity check.
Job Types: Full-time, Permanent
Pay: 35,000.00-40,000.00 per year
Benefits:
Company pension
Gym membership
Schedule:
Monday to Friday
Work Location: In person
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