Job Description

Who we are
KeyNest is a fast-growing technology company with around 50 people and offices in Paris and London, although most of our team works remotely. We're best known for our convenient Airbnb key holding service which welcomes millions of guests every year, but we have an innovative product line spanning hardware, software, and services, which are sold to B2B and B2C customers across 18 countries and a dozen industries.
The role: B2B Content Specialist
We are looking for an ambitious, committed B2B Content Specialist to bring to bring to life a number of campaigns with compelling, on-brand copy, visual and video content. You'll have to quickly grasp how prospects perceive their own needs and position our product or service accordingly, across multiple KeyNest offerings, target industries, and geographies.
You'll be working closely with both of founders as well as our talented digital marketing manager, who will support you with the technical implementation of campaigns, and we are keen to give you space to be creative whilst we share our knowledge of our target industries.
This is a high-commitment role. One of the founders will invest significant time to train you, together craft a career development path for you inside KeyNest, and coach you to progress. We don't hesitate to promote and reward high-achieving individuals and provide you the tools needed to realise you full potential. We believe that high job satisfaction leads to high performance, and we are proud of our very low staff turnover rate.
We are more interested in you than your location. On-site working options are available out of our London and Paris offices. Fully remote working is also possible from any European time zone, but you should be able to come to London office for at least one week during the first month.
Tasks
Core responsibilities

• Customer insight: Build a deep understanding of each target customer group--their needs, pain points, and buying journeys--and use these insights to shape how each KeyNest offering is positioned across all marketing channels.
• Content creation: Write and edit landing pages, digital and physical ads, case studies, emails, brochures, and social posts. Produce both copy and supporting visual content.
• Case studies: Reach out to customers, interview them (in person or online), and produce high-quality case studies combining video, visuals, and written content.
• Video content: Develop briefs, concepts, and scripts for explainers, customer stories, feature showcases, and social ads. Coordinate shot lists, storyboards, talking points, and work with the videographer to adapt videos for specific industries and formats.
• Email campaigns: Plan and execute targeted email campaigns. Work closely with Sales to improve lead quality and follow-up effectiveness.
• Event management: Coordinate and organise our presence at 3-5 events every year.
• Brand voice: Ensure tone, style, and messaging are consistent across all channels and assets.
• Partner collaboration: Occasionally, coordinate joint PR, announcements, and social media activity with a partner company.

Requirements
Who we are looking for

• At least 1-2 years experience in a full-time role content-creation role, ideally B2B.
• Creativity, enthusiasm, and deep empathy with target groups.
• Enjoys a challenge and comfortable receiving feedback and asking for help where needed.
• Excellent communicator (written, verbal, visual) with an ability to write compelling copy.
• English proficiency at a native speaker level. Fluency in French will be considered a plus.
• Excellent time-management and organisational skills, able to plan projects and resources needed, coordinate with colleagues and customers autonomously.
• This is a full-time role, and a long-term (multi-year) commitment is expected. We automatically reject all candidates with a freelance mentality, including all candidates who have been freelancers in the past.

Benefits
What we offer

• Competitive salary.
• Experience a workplace that is entrepreneurial, fast-paced, team-oriented and fun.
• Can be based out of our London, or Paris office, or fully remote.
• Active coaching from our top leadership.
• A clear path to develop your career onto a senior position in a well-established scale-up.

If this sounds like a role that you could thrive in, then we would love to hear from you.
KeyNest
Founded in London, KeyNest is a fast-growing network of shops where Airbnb hosts and Property Managers can securely store their keys so that their guests / new tenants / cleaners / contractors can pick them up whenever is convenient for them. We are a global partner of Airbnb and have checked-in more than 1,500,000 guests.

Skills Required