Job Description

Two Working Pattern is fixed as below:
Week one: Tuesday/Friday/Saturday - 12pm-8pm (22.5 hours)
Week Two: Tuesday/Thursday/Friday - 12pm-8pm (22.5 hours)
The catering team leader is responsible for the daily co-ordination of staffing and service delivery in their designated assigned areas across the catering department which can include, In-patient feeding providing meals to all 47 ward areas / Retail / Stores Production.
To maintain daily audits and supervision of staff delivering a high level of Catering service to areas of the Trust (Ward & Retail services over three outlets).
The Catering Team Leader will be responsible for keeping up all mandatory training with staff and completing yearly appraisals, whilst monitoring fault reporting relating to catering equipment.
The Catering team leader is the key main link for retail and inpatient catering meal delivery.
Main duties of the job
MAIN DUTIES & RESPONSIBILITIES:
Co-ordinate the day to day service duties within a designated area, ensuring adequate staff are available to provide the service, covering staff absence. Using the Locate Bank system and agreed local agencies to ensure appropriate staffing levels are maintained. Ensure all Trust / Department policies and procedures are implemented and appropriately communicated. Document concerns and liaise with the catering management team regarding staff attendance and conduct, highlighting areas of concern and taking appropriate action (pre-disciplinary counselling) in line with trust procedures.
*Strong leadership skills
*Ability to make quick decisions
*Ability to ensure high standard of hygiene and cleanliness in the kitchen and retail areas
*Accurate keyboard skills and be able to speak, write and listen effectively, organise their thoughts logically and explain everything clearly
*Be positive and confident to communicate effectively and accurately using all methodologies to individuals and groups
*Effective communication skills
1.Ensure staff are aware of the duties and standards required and maintain them. Ensure all routine and ad hoc work is carried out correctly and appropriately.
2.Lead and motivate staff ensuring performance of staff is monitored and reviewed.
3.Assist in the recruitment, induction, development and training of staff.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
03 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
304-1097489
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Job description
Job responsibilities
Please note for a specific detailed job description for this vacancy please see attached job description. Job description
Job responsibilities
Please note for a specific detailed job description for this vacancy please see attached job description.
Person Specification
Qualifications
Essential

• * Demonstrate equivalent stores supervisory experience
• * Supervisory or Team Leader qualification
• * Level 2/3 Supervising Food Safety in Catering

Desirable

• * HACCP Qualification
• * Health and Safety Qualification
• * Allergen Awareness

Experience
Essential

• * Minimum of 2 years Supervisory experience with a large staff group and systems management
• * Previous experience of working in a professional kitchen
• * ICT skills including Microsoft Office

Desirable

• * Previous experience managing and handling cash
• * Human Resources procedures --recruitment, appraisals, absence management, disciplinary procedures
• * Understanding of Procurement processes
• * Waste Management experience
• * Knowledge of Food Safety Regulations, Health and Safety at Work Regulations,COSHH and Environmental Health Legislation
• * Demonstrate sound knowledge of catering dietary requirements within the NHS
• * Knowledge of Facilities Management within the NHS
• * Knowledge of NHS standing financial instructions
• * Knowledge of Waste Legislation and NHS responsibilities
• * Knowledge of MenuMark catering software system

Person Specification
Qualifications
Essential

• * Demonstrate equivalent stores supervisory experience
• * Supervisory or Team Leader qualification
• * Level 2/3 Supervising Food Safety in Catering

Desirable

• * HACCP Qualification
• * Health and Safety Qualification
• * Allergen Awareness

Experience
Essential

• * Minimum of 2 years Supervisory experience with a large staff group and systems management
• * Previous experience of working in a professional kitchen
• * ICT skills including Microsoft Office

Desirable

• * Previous experience managing and handling cash
• * Human Resources procedures --recruitment, appraisals, absence management, disciplinary procedures
• * Understanding of Procurement processes
• * Waste Management experience
• * Knowledge of Food Safety Regulations, Health and Safety at Work Regulations,COSHH and Environmental Health Legislation
• * Demonstrate sound knowledge of catering dietary requirements within the NHS
• * Knowledge of Facilities Management within the NHS
• * Knowledge of NHS standing financial instructions
• * Knowledge of Waste Legislation and NHS responsibilities
• * Knowledge of MenuMark catering software system

Skills Required