Job Description

Magnificent and uniquely inspirational. Cameron House, a 5 star resort nestled on the world-famous bonnie banks of Loch Lomond has reopened following a multi-million pound restoration. Located where the Scottish Highlands meet the Lowlands, the 17th century Baronial estate where Cameron House resides is rich in character and history. With an award-winning Spa with rooftop infinity pool, an 18-hole championship golf course, an extensive array of resort activities, and a choice of six restaurants and five bars that will cater to everyone.
The iconic lochside setting is impressive in its grandeur, celebrated and treasured. Set within 400 acres of beautiful Scottish countryside, adventure is on your doorstep, with Loch Lomond providing the perfect location for water sports and land activities, including speedboat tours, paddle boarding, canoeing and kayaking, 4X4 off-road driving, falconry and more.
Add all the above together, and we have something very special; all that's missing could be you.
THE ROLE: DIRECTOR OF HUMAN RESOURCES
Overview
Join the leadership team at Cameron House as our Director of Human Resources, where you'll play a pivotal role in shaping our culture, driving employee engagement, and enhancing our people strategy. We're seeking a passionate, forward-thinking HR generalist with a proven ability to coach senior leaders, foster inclusive practices, and deliver impactful learning and development initiatives.
As we continue to build on our "We Care" culture and aim to exceed our retention targets, this role offers the opportunity to make a meaningful difference in the lives of our employees and the success of our resort.
Key Responsibilities

• Strategic HR Leadership

• Develop and execute HR strategies aligned with the resort's vision, values, and operational goals.
• Lead organisational design and workforce planning to ensure optimal employee and guest experiences.
• Champion internal communication strategies to foster transparency and engagement.
• Talent Acquisition & Onboarding

• Drive proactive recruitment strategies using modern tools and platforms to attract top talent.
• Oversee the delivery of our award-winning Clan Welcome induction and onboarding programmes.
• Learning & Development

• Lead a high-impact learning and development agenda, including on-the-job training and leadership development.
• Build leadership capability through coaching, mentoring, and performance management frameworks.
• Employee Relations & Compliance

• Manage complex employee relations cases with professionalism and legal compliance.
• Oversee fair and transparent grievance and disciplinary procedures.
• Ensure HR practices meet internal and external audit standards.
• Culture & Engagement

• Promote a culture of inclusion, wellbeing, and continuous improvement.
• Lead diversity, equity, and inclusion initiatives across the resort.
• Analyse exit interview data to inform retention and engagement strategies.
• Reward & Recognition

• Design and manage competitive benefits, bonus, and incentive schemes.
• Support occupational health and wellbeing programmes.
• Succession Planning & Workforce Development

• Lead strategic succession planning across all levels of leadership.
• Identify and nurture high-potential talent for future growth.
• Budget & Resource Management

• Oversee HR budget planning and payroll efficiency.
• Ensure optimal resource allocation across HR and L&D functions.

Person Specification

• Essential Qualifications & Experience:
• Degree/Postgraduate Diploma in Human Resources Management (CIPD accredited or equivalent) preferred
• Extensive generalist HR experience at a senior leadership level.
• Proven track record of leading HR and Learning & Development teams.
• Deep understanding of UK employment law and employee relations.

• Key Attributes:
• Inspirational and creative leadership style.
• Strong coaching and mentoring capabilities.
• Passion for people and service excellence.
• Ability to work collaboratively across diverse teams
• Strategic thinker with hands-on operational capability.

WHO WE ARE LOOKING FOR
We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a 'typical' employee, there are some specific qualities or traits we look for.

• People who want to achieve great things - your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
• People who are naturally friendly - who genuinely care about our guests and the service they receive.
• People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
• People who show the same level of care for their team, as our guests - It's about supporting our colleagues to be the best they can be and to do the best job they can.
• People who will respect and protect the magical place we work in - it's up to all of us to look after our environment and never take it for granted.

WHAT'S IN IT FOR YOU?
At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.
We offer a generous range of employee benefits and, given what we do and where we are, you'll have plenty of opportunity to make the most of our own five-star facilities. Here's what to expect:

• Free meals when on duty, in our team cafes
• Pension scheme
• Life Assurance
• Refer-a-friend scheme
• Birthday lunches and long service awards involving recognition with high street shopping vouchers and overnight stays
• Enhanced holidays, rising with long service
• Free Leisure Club Membership.
• Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
• On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities and retail products
• Supplier and local business discounts
• Free parking

And while Cameron House itself offers a huge range of activities across 400 acres of Scottish countryside, there's also the wider Loch Lomond and Trossachs National Park on your doorstep - just waiting to be explored in your free time.

Skills Required