Job Description

The post holder will provide high quality front line administrative support to the lower ground floor incorporating the adult assessment area (AAU), Emergency Department (ED) and same day emergency care (SDEC) areas. This role involves working closely with Nurses, Medical staff, Outpatients and Medical records staff. The post holder will work as part of the Emergency Department team ensuring an efficient, high quality and timely service is provided. This includes providing a welcoming and professional service to patients, relatives and all other services i.e. London Ambulance, Police, Hatzola and HASS.



This role involves working closely with Nurses, Medical staff, Outpatient and Medical Records staff. The post holder will work as part of the Emergency Department team ensuring an efficient, high quality and timely service is provide. this includes providing a welcoming and professional services to patient, relatives and all other services i.e. London Ambulance, Police, Hatzola and HASS.



These duties do not require direct supervision on a day to day basis and the post holder is responsible for effective forward planning, to ensure that the administrative needs of the service are met and must carry out a range of effective administration processes to support the delivery of high quality patient care. The staff would need to be flexible, have a range of knowledge of hospital work and external agencies. Staff are expected to work shift patterns, including nights and weekends where they would work independently.



Due to the nature of the role, the day to day duties of this post, the post can be unpredictable, non-routine and deal with distressing situations.



The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trust. Across three main hospital, our dedicated army of staff care for over 1,6 million patient, treat more than 200,00 in A&E, deliver over 8,000 babies and carry out more than 17 million test.



our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.



For more information please follow link https://www.royalfreelondonjobs.co.uk/



Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.