Job Description

Following a restructure of our Improvement team, we are looking for a Project Support Officer to support the Head of Improvement with the delivery of the relevant cross-cutting transformation portfolio across the Trust.



These projects seek to deliver value for patients and the organisation. They will work closely with clinical group teams and the wider improvement team in the practical administration/operation of change projects, service and cost improvement initiatives, supporting the Head(s) of Improvement and Improvement Business Partner(s) to deliver schemes in their portfolio.



The main duties of the PSO are to provide robust administration and project management support to allocated service improvement projects, tracking the delivery of key milestones on the relevant project plan. They are responsible for ensuring project documentation is complete, and supporting the Improvement Business Partners and Heads of Improvement with submissions to the relevant governance meetings in the Trust.



The PSO will have responsibility to deliver specific elements of the projects they support, leading stakeholders inside and outside of the project team to deliver specified financial and operational goals. They will develop mechanisms for reporting on project delivery, and provide analysis across a range of specialties, functions, and projects."



The main responsibilities of the PSO are to provide robust administration and project management support to allocated service improvement projects, tracking the delivery of key milestones on the relevant project plan. They are responsible for ensuring project documentation is complete, and supporting IBPs and HoIs with submissions to the relevant governance meetings in the Trust.



The PSO will have responsibility to deliver specific elements of the projects they support, leading stakeholders inside and outside of the project team to deliver specified financial and operational goals. They will develop mechanisms for reporting on project delivery, and provide analysis across a range of specialties, functions, and projects.



We're an organisation that is getting better and better and our improvements are driven by a determination to deliver care we're proud of and our patients are happy with. We're no longer in special measures ; we've opened two new theatres at our Elective Surgical Hub in King George Hospital (KGH); and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal.



We operate from two main sites - KGH in Goodmayes and Queen's Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We're campaigning to secure the 35m we need to transform the A&E at Queen's and get rid of corridor care.



Our patients are benefitting from our Women's Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George's Health and Wellbeing Hub in Hornchurch.



These CDCs are open 12 hours a day, 7 days a week and are providing an extra 88,000 scans a year.



The majority of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes . We're proud to be a London Living Wage employer.



We're looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.



For further information on this role, please see the attached detailed and Person Specification.



The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.



Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.



All new staff appointed at the Trust are subject to a probationary period.



Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989



Further details regarding the post may be obtained by contacting the manager as per the contact details above.