Job Description

Sponsorship

Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office's criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed.

JOB SUMMARY / PURPOSE:

The Administration Assistant will provide a comprehensive front

desk/administrative support service to the department.

This will include;

Acting as a first point of contact for the department. Answering telephone calls, taking messages accurately. Dealing with routine and specialist enquiries in a pleasant and helpful

manner, communicating relevant information to the relevant

departments/person, referring to others as appropriate.

Photocopying and word processing documents, letters, emails, minutes

and reports when required.

Updating of electronic and paper-based systems, collating of information,

mail distribution and logging etc.



DUTIES & RESPONSBILITIES

Deal with and direct calls as necessary in a professional, courteous manner

acting as an ambassador for the organisation in all aspects of communication.

This will include;

Provide and receive routine information from staff members, patients and

other external agencies. There will be circumstances where the caller is

anxious, the post holder will use tact, reassurance skills and diplomacy.

Collect, open and acknowledge post and emails within specified

timescales.

Accurately record messages and forward timely to the relevant person. Respond to and resolve day to day problems that arise within the

department, and also respond to queries escalating where necessary.

To respond to and communicate confidential patient information to other

departments, outside agencies, patients and carers to facilitate care and

support the clinical teams. Handle confidential information with

discretion and in accordance with data protection requirements.

To take minutes/action notes of ad hoc meetings as and when required. Work undertaken will be reviewed at agreed intervals

Powys is cited as being a wonderful place to live and work. It is a rural health setting where you can personally and professionally grow and patients are truly at the heart of care provision. If you are an ambitious professional in search of job satisfaction that others can only dream about, prepare for a very pleasant surprise as Powys is the place to be. We are looking for staff who have energy, enthusiasm, commitment and drive and who are patient-centred. Whatever your career aspirations, we are committed to supporting and developing you.



Powys Teaching Health Board is responsible for meeting the health and wellbeing needs of the population of Powys. As a rural health board we have around 133,000 people living across an area that is a quarter of the land mass of Wales. Powys is the largest county in Wales with Snowdonia to the North and the Brecon Beacons to the South, the spectacular scenery is something to behold. Working in partnership, we commission and provide award-winning hospital, community, mental health and learning disability services, so our portfolio is varied and diverse. We are proud to offer patients an unrivalled level of care, not to mention a wide range of careers for professionals who want to make a real difference. If working for Powys Teaching Health Board is something that is of interest, we may have an opportunity just for you!



You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac