Job Description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We are looking for an experienced Administrator to join our

bank team

. Our team members are adaptable, friendly, polite and caring. They enjoy working as a team with people from different cultures and backgrounds.



Based within a busy working environment offering patients a range of diagnostic imaging procedures. Providing a comprehensive, patient-centred clinical administration process along with the other members of the administration team.

What you'll be doing

As our

Administrator

, you will play a crucial role in ensuring the smooth running of our clinical administration process. Your responsibilities will include:


Processing patient referrals and ensuring accurate clinical and demographic information is captured. Managing completed diagnostic reports, forwarding them to referring clinicians and patients. Handling patient and customer queries, directing them to the appropriate team members. Supporting the appointment scheduling process and assisting with data entry. Covering

reception

duties when required, ensuring a friendly and professional welcome for patients. Ensuring confidentiality and professionalism when handling patient data.
Full training and support will be provided to help you succeed in this role.

What we'll look for in you

We're looking for a proactive and customer-focused

Administrator

who has:


Strong administrative skills, with experience in data entry and keyboarding Previous experience in customer service or a telephone-based role Excellent communication skills, both written and verbal The ability to prioritise tasks and work efficiently under pressure A friendly and professional attitude, ensuring high-quality service for patients Flexibility and a willingness to learn new skills. Desirable but not essential: Experience working in a healthcare setting or familiarity with medical terminology.
Just as important though is your flexibility, belief in teamwork and your ability to use your initiative, follow instructions and prioritise a busy workload.



What you can expect in return;




A competitive rate of 12.21 per hour Working within a friendly and supportive team
If you have any questions, contact sarah.melder@practiceplusgroup.com



Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed.

Applicants must have the right to work in the UK.