Job Description

Bank Healthcare Support Worker



We have opportunities for reliable, enthusiastic, patient centred and caring individuals to join our Bank Healthcare Support Worker team!



To undertake a range of duties including clerical and direct care

activities working in support of and supervised by the trained nurse.



The desired candidate must have good communication skills, be able to demonstrate enthusiasm and have a caring and compassionate nature.



We are proud of our high standard of nursing care and are willing to share our knowledge and skills, however you must be able to demonstrate following values & behaviours:



VALUES



BEHAVIOURS



Compassion Listening and Communicating Commitment to quality of care Honesty and Integrity Working Together for Patients Supportive and Approachable Everyone Counts Even Handed & Encouraging Improving Lives Patient Centred & Compassionate Respect & Dignity Lead by Example and be Self Aware

We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.



We want to attract staff who embrace our 'Right Care' behaviours of compassion, a commitment to quality of care and working together for patients - we want to make these part of our DNA.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

1. Knowledge and experience - must possess a national vocational qualification in direct care at Level 2 as a minimum and have worked in an area of care.

2. In pursuing these duties the post holder will ensure compliance with the NHS Constitution and be familiar with the NHS England Guidance 'Understanding the new NHS' (details of which can be found in the links section of NHS Jobs).

3. Essential skills:

-



Promotes equality and anti-discriminatory practice for all individuals.

Contributes to the ongoing support of patients/clients and their relatives and friends.

Contributes to the support of patients/clients in transition from one care setting to another.

Contributes to the health, safety and security of individuals and their environment.

Assist with obtaining, transmitting and storing information related to the delivery of a care service.

Assist and enable patients/clients to maintain and improve their mobility according to the prescription of care.

Assist and contribute to the movement and treatment of patients/clients to achieve physical comfort and minimise the adverse effects of pressure according to the prescription of care.

Enable and assist patients/clients to maintain their personal hygiene and appearance.

Enable and assist patients/clients with eating/drinking as directed by the prescription of care.

Enable and assist patients/clients to access and use toilet facilities and assist in the care of incontinent patients/clients.

Assist and enable patients/clients to minimise discomfort and pain according to the prescription of care.

Participate in clerical duties associated with the admission and transfer of procedures.

Contribute to minimising the effects of disruptive abusive behaviour and the protection of individuals from abuse.

Participate in the assessment of care needs and the implementation of programmes of care under the direction of a qualified nurse.

Contribute to maintaining effective communication between patients/clients, relatives and friends and the multidisciplinary team.



PERSONAL DEVELOPMENT

To remain updated with issues relating to the post holders individual award.

To retain current competence in line with annual performance review.



ADDITIONAL RESPONSIBILITIES IN SPECIALIST AREAS i.e.

To support patients through their treatment.

Co-ordination of patients needs including specialist needs.

To record observations and report any abnormalities to the Clinical Leader.

Report on how patients are feeling.

Assessment check/monitor of cannulation, recording any abnormalities in the medical records and informing the senior nurse in charge of the unit.

Assess and monitor patient undergoing treatment.

Assess and monitor patient undergoing treatment for any adverse effects, taking appropriate action and report to senior staff. Follow appropriate instructions within HODU's guidelines to care for the patient during the adverse event.

Chaperone and assist medical staff for specialist procedures ie bone marrows, lumbar punctures and removal of Hickman lines.



Record removal of cannulas following blood transfusion or chemotherapy ensuring appropriate policy and safety procedure is being followed for disposal of drugs, blood bags and giving sets.



To understand and carry out the guidelines for dealing with blood and cytotoxic spillages.

To liaise with other wards and departments as necessary