Job Description

Location Dunstable


Job type: Full Time


Salary: 26,401


Job ref: 008602


Published: 3 days ago


We are seeking a customer-focused Banking Support Coordinator to join our team.

Pay: 26,401

Hours: 40 hours per week (shift: 5 days Wednesday to Sunday preferred, weekends guaranteed)

Location: Hybrid (Dunstable) - first month training on-site in Dunstable

Interview Process:

Interviews will take place w/c 16th February 2026


This is a great opportunity for someone with a high level of integrity to develop within Loomis UK - one of the market leaders in our industry.

Who are we?

Loomis UK has a strong national presence and is part of the Loomis Group - a worldwide leader in the security sector. We provide secure, end-to-end solutions for the distribution, handling, and storage of cash and valuables for banks, retailers, and other businesses. From intelligent safes and cash-in-transit services to cash processing and ATM replenishment, we play a vital role in supporting the everyday flow of money in society.

The role

As a

Banking Support Coordinator

, you will play a crucial role in ensuring the smooth and efficient operation of our banking services. You will be responsible for providing exceptional customer support, addressing enquiries, and collaborating with various departments to enhance the overall customer experience.


Key responsibilities include responding promptly and professionally to customer enquiries via phone, email and chat, assisting with account related issues and queries and support the onboarding of new ATM sites and updates to existing customers. In this role you will maintain internal systems, records and documentation, along with assisting with invoicing and general administrative tasks.

About you

This position demands a proactive approach, strong analytical skills, and a commitment to delivering exceptional service to customers.


You must have experience working in an administrative support role and the ability to manage workloads with accuracy and attention to detail. To enable you to engage effectively with clients and internal teams, strong communication skills (both written and verbal) are essential.


A positive attitude towards learning and development, along with the ability to adapt to changing customer needs and business environments, will set you apart.


The values of our organisation -

People, Service, Integrity

- are fundamental to shaping our culture and the way we manage our business.

We also have some specific security criteria that you will need to meet:

You must be able to pass criminal record, personal credit and ID checks You must have verifiable 5-year employment/unemployment/educational history

In return we offer the following:

33 days holiday per year (including bank holidays) Life Assurance Employee Assistance Programme (EAP) A safe and supportive culture MyRewards - over 3000 discounts for everyday life Pension scheme Cycle to Work scheme Full continuous training programme Long service awards Progression opportunities
If you are passionate about providing excellent customer support in the banking sector and thrive in a dynamic environment, then

apply today

with your CV including a full job history. Join us in shaping the future of banking services!