Job Description

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Our hotel

The Balmoral is located at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.

Your key responsibilities

Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.


You will be working with our talented Chefs who are all passionate about using fresh seasonal produce whilst developing and training their team.


You will support the Demi Chef de Partie and the Chef de Partie to ensure the smooth running of a station within our busy kitchen and facilitate the flawless delivery of our world-class menus. This role will be diverse as will operate over many kitchens including banqueting, afternoon tea, In Room Dining and our staff restaurant.


Duties will range from food preparation and mise-en-place to mucking in during service and ensuring health and safety practices are adhered to. Flexibility and an eagerness to learn are key as you will be expected to support the wider kitchen team as and when required. You will thrive as part of a team, communicating with colleagues with confidence and sensitivity.


As a valued part of the Forte family, you will:

Cooperate well with colleagues in own team and across departments Tailor your approach and anticipate needs so that high quality results are achieved Deliver discreet, understated and timely service, going that extra mile Consistently match and surpass guest expectations to ensure guest loyalty Be knowledgeable of the hotel and our products, and actively seek opportunities to promote them Take ownership of own tasks and responsibilities in line with the departmental standards
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Who we are looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:

High personal and professional standards Good instincts for understanding and fulfilling the needs of guests Good communication skills with colleagues and guests Practical knowledge and experience in customer service Confidence and pride to resolve guest and workplace issues Enthusiasm for learning and personal growth
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Why working with us

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.



Working with us provides access to the following perks:

Discounted rates across our collection of iconic hotels Extensive learning and development opportunities Meals on duty, laundry of uniforms Social activities and events Recognition programs Annual award

Ready to take the next step in your career? Apply now

to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one an