Job Description

ABOUT US

The Fighting Cocks Bar & Venue - Live music, comedy, kick-ass cocktails, the best jukebox in London, and the friendliest atmosphere around, The Fighting Cocks Bar & Venue has a musical history dating back to the 30's and has been proudly slinging drinks for just as long. We specialise in everything alternative, from rock'n'roll, Punk and Metal, to Folk, Ska and Electro. We're also proud to offer an award-winning line-up of alternative pub events, such Outside the Box Comedy, Rockeoke, and Drink N Draw, and play host to many student and community events, including regular cabaret and burlesque shows, and alternative film nights. For your oral amusement we have a huge selection of draft, craft, and bottled beers, lavish cocktails, specialised shooters, and the nuttiest drinks deals in town. Sophistication and wisdom through alcohol since 2000 - see you at the bar!

Bacchus Late Bar & Venue - One of Kingston upon Thames' longest running late bars and is a venue that prides itself on being a lifeline for many who prefer the alternative night out. The venue attracts an exciting and friendly crowd with regular DJs playing the sounds of Alternative, Rock, Hip-Hop, Funk, Disco, and Cheese - spread over a unique 14-day calendar, and spinning records 7 days a week, 363 days a year!

JOB ROLE

Lightning Bolt Entertainment is currently hiring Bar Staff to work cross-site at two of our venues in Kingston upon Thames - The Fighting Cocks Bar & Venue and Bacchus Late Bar.

As a vital member of our bar team, you will play a crucial role in creating a welcoming and enjoyable experience for our patrons. Your primary responsibilities will include serving drinks, engaging with customers, maintaining clean and organised bar areas, and upholding high standards of customer service. By delivering efficient service and fostering a friendly atmosphere, you will contribute to the overall success and reputation of the business.

You will be expected to follow company policies and procedures, with particular attention to health and safety, licensing, and equality and diversity. To further your development and knowledge you will be expected to attend training as necessary. There is also ample opportunity for progression for the right candidate.

Key responsibilities include:

Providing excellent customer service to all patrons of the pub. Serving alcoholic and non-alcoholic beverages. Preparing and serving cocktails and other drinks. Operating point-of-sale systems and handling cash, credit, and debit card transactions. Maintaining cleanliness and hygiene standards throughout the bar areas. Checking identification and enforcing age restrictions for alcohol service. Assisting in maintaining stock levels, restocking, and replenishing supplies as needed. Participating in regular training sessions to improve service quality and product knowledge. Actively engaging with company social media and promotional strategies, including but not limited to engaging with posts, and sharing of live events and promotions. Adhering to all legal and regulatory requirements related to alcohol service, health and safety, and licensing laws. Other reasonable duties as required by the company.

QUALIFICATIONS & EXPERIENCE

Previous experience in a bar or food service environment is preferred. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Good numerical and cash-handling skills. Passion for the hospitality and live events industries, and a commitment to providing excellent customer experiences. Willingness to work flexible hours, including evenings, late nights, and weekends. As late night work will be required, please only apply if you are able to commute to and from our locations after midnight. Completion of relevant training programs or certifications in alcohol service is desirable.

EQUAL OPPORTUNITIES

At Lightning Bolt Entertainment, we are committed to providing equal opportunities in all areas of work and business. We want people to achieve their best, which will in turn positively impact on our customers and the communities in which we live and work. Our aim is to embed diversity and inclusion in everything we do to create an environment where our employees feel safe to be their authentic self without having to downplay or change parts of their identity. We celebrate diversity in all forms and empower employees to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

Job Types: Part-time, Permanent

Pay: 12.21 per hour

Benefits:

Casual dress Company events Discounted or free food Employee discount Flexitime
Ability to commute/relocate:

Kingston upon Thames KT2 6QA: reliably commute or plan to relocate before starting work (required)
Experience:

Hospitality: 1 year (required) Bartending: 1 year (required) Customer service: 1 year (required)
Work Location: In person