Job Description

Come and join the Brew York team at The Mitre as a Bar Supervisor:

Key duties of the role:

Legislation - Keeping up to date with licensing legislation, liaising with the authorities and taking overall legal responsibility for the premises (including Challenge 25 policy)

Staff - Support Managers of Bar to ensure training and motivation of all staff working in the Bar and all staff adhere to policies.

Recruitment- Highlight any gaps in resource with Managers of The Mitre and support where needed

Support on Staff Scheduling - assess the needs of the business to meet customer demand and staff the bar accordingly, by producing rotas on rolling monthly basis when required

Service - Oversee the service of beverages and have overall responsibility for the service standards of the bar when scheduled for covering for the Manager.

Staff Breaks - ensure staff breaks are given in accordance with current employment law and in consideration of the demands of the business

Stock Control - Support with Conducting weekly/monthly stock takes, ensure stock rotation and replenish stock as efficiently as possibly (i.e. using delivery services where appropriate). All Stock must be input into the till so that stock can be monitored. Any deliveries should be checked against order form before accepting. Any stock needs to be input correctly into system before sale.

Cellar Management - movement of beer to the bar, Preparation of Beer for Dispense and ensure good condition of all beers. Line cleaning to be completed weekly Sunday evenings after close. Adhere to industry standard Cellar Management Practice. Ensure all empty kegs and casks are disposed of properly

Hygiene - Support the Managers for ensuring hygiene of bar and associated facilities (Toilet checks/maintenance etc) is of a high standard and any issues with Facilities should be reported to appropriate person to fix.

Open And Close of The Mitre - When covering for the Manager Overall responsibility of cleanliness and all actions completed on checklists , Liaise with Housekeeper on any issues

Health & Safety - Ensure all working within the The Mitre does so in compliance with Health & Safety standards

Complaints - dealing with customer complaints and/or challenging customers and highlight any issues with General Managers.

Events - Work with the events coordinator to fulfill all event requirements in line with set process.

Ensure incident log maintained

Ensure any maintenance issues are reported immediately

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must be able to frequently lift and/or move up casks and kegs which weigh close to 60 kilograms.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is moderate to loud most of the time. Temperatures vary seasonally in work areas.

Required Qualifications/Experience

Essential:

A good standard of GCSE education Good knowledge of the Craft Beer sector and the on and off trade A good understanding of Cellar Management and Beer Dispense Customer service experience Leadership and organisational abilities Good interpersonal skills Problem-solving attitude Flexibility to work in shifts
Desired:

Personal Alcohol License 2 years+ experience working in a bars of the on trade

Hours of Work & Holiday Entitlement

40 hours per week (there is an option for increased base hours , reflected in salary range), this may be some weeks more than 40 hours and some less (Tues-Sun, sometimes inclusive of evenings) Holidays - 28 days, which includes all statutory / public holidays (time in lieu will be offered where required to work a bank holiday

Compensation & Benefits

Bar Supervisor Base Salary Targets and Salary annually reviewable Staff discounts Uniform (T-Shirts, Hoodies) Company Pension 50% discount on Brew York beer and food in Brew York Venues.
Job Type: Full-time

Pay: 26,436.80 per year

Benefits:

Company pension Employee discount
Ability to commute/relocate:

Knaresborough HG5 9AA: reliably commute or plan to relocate before starting work (required)
Experience:

Supervising : 1 year (required)
Work Location: In person