Job Description

NYX Hotel London Holborn, 50 - 60 Southampton Row, Holborn, London (Central), London, WC1B 4AR
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NYX Hotels is giving laidback luxury: we are THE destination! Our NYX team (we call them City Lovers!) is a diverse bunch of vibrant people, who are on a mission to make NYX the first-choice for guests looking for a high-end stay with a unique, urban feel. NYX Hotels is a part of the Leonardo Hotels UK&I portfolio.
As a Food & Beverage Supervisor and City Lover at NYX Hotels, we want you to bring your fun and dynamic vibe to work with you every day. Whilst supervising the F&B team, you will ensure our guests enjoy the city, whichever way they choose. You'll think creatively to offer five star guest service and go above and beyond to ensure every guest's experience is electrifying!
Some of the perks our City Lovers enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you've been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you're our ideal Food & Beverage Supervisor, you will:

• Be yourself!
• Be a vibrant host for guests at the restaurant and bar, and welcome them to the whole world of NYX Hotels!
• Supervise the F&B operation and inspire the team to deliver energetic guest service
• Serve and prepare delicious food and drinks: our F&B offering is all about comfort with a touch of glamour here
• Be a people person and make every day exciting for the team!
• Bring solutions to the table and think on your feet
• Have the ability to multitask; you'll feel energised when mixing lots of drinks and taking different food orders
• Be a visible and dependable role model for the team
• Share your unmatched knowledge of the city with guests! You're a City Lover, so you'll be able to recommend the best shops, clubs and shows around

Why come join us?
We look after our City Lovers just as well as we look after our guests. Once you're part of the NYX team, you're part of the Leonardo community. In our business, your hard work and pace is valued so it's our role to keep you at the top of your game as a Supervisor and team leader! Our Supervisors hold key roles in supporting team members and Heads of Department every day. Our NEW Team Coach workshop and Guest Care training can really support you in your role, and if the time is right our Insights Trainee Manager Programme will help develop you into management as a Duty Manager. The programmes develop your knowledge and expertise at Leonardo Hotels, and with our support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
Our Story
NYX Hotels are a new generation of hotels: reflecting the unique vibe of the city, each hotel stands out with a distinctive design concept by celebrating local art. NYX Hotels is part of the Leonardo Hotels brand, which operates over 50 hotels across the UK & Ireland. There are so many plans for major expansion over the next few years'; there's never been a more exciting time to join us!
NYX Hotel London Holborn 50 - 60 Southampton Row, Holborn, London (Central), London, WC1B 4AR

• Job RefJI26793
• BranchNYX Hotel London Holborn
• LocationLondon (Central)
• Salary/BenefitsCompetitive Salary
• Contract typePermanent
• HoursFull Time
• Shift pattern7 days - Mon, Tue, Wed, Thu, Fri, Sat, Sun (United Kingdom)
• Hours per week40
• Date posted29/05/2025
• Closing date01/07/2025

NYX HOTELS
NYX London Holborn was the first of the luxury lifestyle hotels to arrive in the UK. At NYX London Holborn, London's electrifying spirit will not stop at the front door, but will flow throughout and inspire everything our guests experience: from the laidback, luxurious style to the food, drinks and one-off exclusive events.
The hotel is located on Southampton Row between the busy City and London's West End. The hotel is just a ten minute walk away from top attractions like the British Museum and fifteen minutes walk from the vibrant Covent Gardens and Soho areas - perfect for any guest wanting to explore the City.
Already at home in cities like Tel Aviv, Milan, Prague, Madrid and Munich, NYX Hotels are where luxury meets local spirit. The city's artists provide the backdrop to our guests' stay and DJs provide the soundtrack. Blending the energy of each location with a laidback, luxurious style, a NYX stay epitomises the sense of discovery that inspires every trip and every traveller.
About Leonardo Hotels
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.
As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing
At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!
We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!