Job Description

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.


We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things.


Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering 5-star, luxury service? If so, we would welcome you to apply for the position of Bar Tender at the exclusive

Culloden Estate & Spa

.


Supported by our inspiring Beverage Manager, Kyle King, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels

here.

Wherever you are on the beautifully landscaped grounds of the Culloden Estate & Spa, our guests savour our warm and inviting ambience, where they cosy up by the log fire on cooler evenings with an excellent selection of wines, or take in the breathtaking views from the Lough Bar with a cocktail.


The successful candidate will have worked in a busy bar environment and be able to provide an exceptional standard of service.


As a Bar Tender you will have a fully flexible approach as working patterns will include days, evenings, nights, and weekends as required.


This position offers up to 12.25 per hour, depending on your age.


In addition to a competitive rate of pay, Hastings Hotels offer a range of benefits including free staff meals, discounts, cash and credit cards tips, and opportunities for career progression and development. For further details about our benefits, click

here

.


Hastings Hotels is an equal opportunities employer

About The Role

To be responsible for the presentation of the bar and the service of beverages and snacks for greatest enjoyment of our guests.


To maintain the cleanliness of service areas according to Hastings Standards. To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met. Typical tasks include, bar stocks, preparing and serving beverages, taking orders and payments. Greeting guests and responding to their queries To ensure all cash, charges, floats and till procedures are carried out correctly To use equipment and bar pumps efficiently, to maintain proper measures and ensure minimum wastage To always maintain the security of stock areas, immediately reporting any breaches. To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests. To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty. To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity. To comply with all health, safety and hygiene policies and procedures. Any other duties as required by management.

About You

We would love you to have some similar previous experience in a high-quality establishment.

Required Criteria

Right to Work in the United Kingdom Previous bar experience including cocktails A smart, professional appearance Excellent communication skills Educated to GCSE level or the equivalent with grades A-C in English and Mathematics

Desired Criteria

Previous experience in a high-quality establishment

Skills Needed

Operating Till Skills, Bar Skills, Bar Service, Wine Skills, Cocktail Skills, Exceptional Customer Service Skills

About The Company

Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.

Company Culture

Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff.


It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group.


We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey.


As a result, we are proud to have some of the best staff retention levels in the hospitality industry.

Company Benefits

We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development.


Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Cycle to work, Competitive salary, Event tickets, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Employee of the Month

Salary

9.00 - 12.25 per hour