To deliver excellent standards of service that exceed the customer expectation
To promote a welcoming and inclusive team environment
To foster an environment of people development that promotes training and internal progression
To resolve any issues in a positive and professional way
To ensure the implementation of all company policies and procedures and to provide timely feedback to management on how the policies and procedures could evolve to ensure a continually improving customer experience
To attend training and team meetings as required
To communicate company policies, brand guidelines, company procedures and standards to ensure that these are fully understood, implemented, and adhered to by all team members
To undertake such other duties as may be reasonably requested by the company
To ensure they complete their flow training within the set deadlines
Benefits
- 11 - 13 per hour paid every 4 weeks (13 salaries a year)
35 hours per week contract
possibility of doing overtime
yearly pay review
28 days of paid holiday a year
Wagestream app available for employees (gives them access to 50% of their wage at any time)
in house training and developing programs
external training programmes
progression opportunities
free meals on shift
50% discount in any of our restaurants if you visit outside working hours
private pension scheme (optional)
flexible working hours
multiple locations: East, West and Central
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