Job Description

Barista, Hospitality & Housekeeping (Part-Time & Full-Time Opportunities) - Must Drive

Location:

Newton Aycliffe (with flexibility to support other locations when required)

Hours:

Part-Time (20+ hours per week, including weekends)

Pay:

Up to 13.50 per hour (based on age and experience)

About Us

Siesta Coffee is an independent coffee brand committed to quality, consistency, and exceptional service. We're known for our clean, well-presented stores, professional standards, and a product range that sets us apart -- including specialty drinks, fresh desserts, and retail lines.

As we grow, we're looking for reliable and detail-oriented team members who take pride in their work and thrive in a structured, fast-paced environment.

The Role

This is a hands-on, multi-skilled position within a fast-paced hospitality environment. You will be expected to consistently meet

Siesta Coffee's high operational, cleanliness, and customer service standards

. Responsibilities include, but are not limited to:

Barista & Beverage Preparation

Prepare and serve a range of hot and cold beverages, including espresso-based drinks, teas, smoothies, and seasonal specials Follow all drink recipes and quality control standards to ensure consistency across locations Operate grinders, espresso machines, blenders, and other equipment with confidence and care Accurately steam milk using thermometers and Siesta Coffee protocols (no scalding, no shortcuts)

Customer Service

Deliver welcoming, polite, and efficient service across counter and drive-thru formats Handle orders and payments accurately using the till system Proactively upsell relevant products and educate customers about the menu Manage complaints professionally, escalating only when appropriate Promote loyalty sign-ups and customer retention offers

Cleanliness, Hygiene & Presentation

Maintain a spotless cafe environment at all times, including customer areas, counters, fridges, retail stands, toilets, and kitchen spaces Follow structured daily, weekly, and deep clean checklists using our digital systems Ensure food hygiene and allergen protocols are followed without exception (e.g. correct day-dotting, allergen matrix access, cleaning schedules) Keep all displays well-stocked, symmetrical, and visually appealing throughout the day

Drive-Thru & Collection Point Operations

(where applicable)

Operate confidently in drive-thru settings, communicating clearly and efficiently through headsets Maintain rapid turnaround times while ensuring order accuracy and presentation Prepare and pack items for takeaway and delivery using correct procedures Manage both in-store and remote customer experience with professionalism

Stock, Delivery & Waste Management

Accept and check deliveries, reporting any discrepancies or damage Rotate all stock efficiently (FIFO) and keep displays and storage areas clearly labelled Record wastage, backups, and compliance evidence via digital systems Monitor low stock levels and inform management proactively

Digital Systems & Compliance Logs

Use Typeform for all daily and weekly checklists (cleaning, opening, closing, deep cleans, EHO, etc.) Refer to Notion for SOPs, recipes, and operational procedures Submit absence requests and view rotas via Bright HR Log all relevant evidence via photo uploads, temperature readings, and written comments Ensure full accountability for all shifts through structured reporting

Team Contribution & Flexibility

Support colleagues and assist with training new team members as required Be open to lone working where necessary, with full shift responsibility Support other Siesta Coffee locations if required Be flexible with shift patterns, including early mornings, evenings, weekends, and holiday cover

Requirements

Must have a valid UK driving licence and access to a vehicle Must be flexible and available for weekend work Strong attention to detail and commitment to cleanliness Good timekeeping, communication, and customer service skills Ability to follow structured procedures and use digital tools confidently Food Safety Level 2 (or willingness to complete this via our e-learning platform)

Desirable (but not essential)

Previous experience in hospitality, food service, or retail Knowledge of allergen protocols, EHO standards, or barista equipment Confidence working independently when required

What We Offer

Staff discount on drinks, food, and retail items Company pension (subject to eligibility) Free gym membership at Newton Aycliffe & Catterick Garrison sites Digital onboarding and structured training Opportunities for additional hours and development

To Apply

Submit your CV via Indeed, along with a short covering note explaining your availability and whether you can commute reliably to Newton Aycliffe and other sites if required.

Job Types: Full-time, Part-time, Permanent

Pay: 12.21-13.50 per hour

Expected hours: 20 per week

Benefits:

Company pension Employee discount Free parking Gym membership On-site gym On-site parking Private medical insurance Store discount
Work Location: In person

Reference ID: Siesta Coffee