Job Description

Cocoa Cabana Barista / All rounder

Reporting to: Cocoa Cabana Manager

General Tasks

Ensure that the cafe is set up correctly for service and is always on brand Greet customers with a smile as they enter Give customers drink menus and answer their questions regarding ingredients Take orders, paying attention to details, (eg preferences of milk, ratios, additions) Prepare beverages according to specs Serve beverages and prepared food from the counter and kitchen Receive and process payments Keep the counter and serve area clean Maintain stock of clean glasses, cups, plates and cutlery Check all equipment is working properly reporting any maintenance needs Comply with all company, EHO, H&S regulations, guidance and procedures Communicate customer feedback to managers and recommend new items where appropriate Set up and clear down the venue as directed Ensure maximisation of sales through promotion, and up selling To treat Cocoa Cabana as if it were your own, minimising losses and maximising sales

Food Safety

Ensure that Food Safety standards are maintained Ensure all set up and close down checks are performed and documented. Ensure that the workstations are kept clean and hygienic. Ensure that high standards of personal hygiene are maintained.

Customer Service

Provide a friendly and efficient service to customers Ensure that food and drinks are of the highest standard Ensure that food served is attractively presented and on brand

Financial

Take cash and card payments as required and directed through company procedures and as directed by management Ensuring that any cash expenditure for provisions for the cafe are covered by receipts

Training

To take part in training as directed by management Identify training needs and inform management as required

Maintenance and Security

Ensure the kitchen, cafe, equipment and furnishings are properly maintained and cleaned Ensure the cafe and outside areas are clean, safe and hygienic at all times.

Terms of working

The position is for 20 hours per week which is spread over 3 days, saturdays and sundays and a day in the week, additional shifts are available if wanted we have part time and full time hours available The rate per hour will be 10.50 per hour

PERSON SPECIFICATION Barista / FOH

A friendly and confident demeanour A flexible approach to working A sense of responsibility to the Cocoa Cabana ethos Ability to work well in a team Fantastic customer service skills Ability to communicate clearly Efficient and reliable Commitment to equality and diversity Honest and trustworthy Working in a cafe environment experience
Job Types: Full-time, Part-time

Pay: From 12.21 per hour

Benefits:

Discounted or free food Employee discount
Schedule:

8 hour shift Day shift Every weekend Weekend availability
Work Location: In person