Job Description

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies?



Then the La Prairie Counter at Selfridges, Manchester Excahnage might be of interest to you. As full time La Prairie Beauty Consultant working 5 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette.

Main Accountabilities

Make smart business decisions based on brand and business ambition Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs. Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale Create a deep connection with the client to understand their needs, build trust and long-lasting relationship Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times Engage clients and maintain relationships using La Prairie's clienteling tools and systems Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client Ensure exceptional service through encouraging the application of products either on counter or within the cabin

Qualifications:

NVQ level 3 in Beauty Therapy Exceptional service mindset - you take pleasure and satisfaction in providing an outstanding service to your clients Strong retail experience Real passion for beauty and skincare with an affinity for luxury, always striving for excellence Strong business acumen to drive sales and go beyond business objectives Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service Ability to build relationships throughout the store to find new opportunities Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.

In return, La Prairie offers:

A good salary with a new competitive commission scheme 33 holiday days (including bank holidays) pro-rated based on working days Generous product allocation & discount Long Service Awards starting with 3 years' service Gratis of new launches Contributory pension scheme - 5% employer contribution * Employee referral bonuses