Job Description

Position Summary:

Administer benefits programs across EMEA including enrollment, changes, and terminations. Ensure compliance with regional regulations and deliver a positive employee experience through accurate processing and timely support

Key Responsibilities:

Process benefits enrollment, changes, and terminations in HRIS and vendor systems. Respond to employee queries about benefits plans, policies, and eligibility. Liaise with vendors and brokers to resolve escalated issues. Maintain accurate benefits records and ensure data integrity. Support annual renewal processes and audits. Contribute to benefits communication and education initiatives.

Key Responsibilities:

Education

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Bachelor's degree in HR, Business Administration, and/or CIPD qualification preferred although other related fields may be considered Typically demonstrates proven related experience

Special Skills & Competencies

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Proven experience in benefits administration in an international setting. Proficiency with HRIS and benefits platforms. Detail-oriented with strong analytical and problem-solving skills. Customer-focused mindset. Knowledge of EMEA benefits regulations (including UK auto-enrolment, EU statutory benefits). Proficiency with HRIS platforms (SuccessFactors, Oracle, Workday).

Key Performance Indicators (KPIs) & SLAs:

98% accuracy in benefits processing. 95% SLA adherence for query resolution. Zero compliance or audit issues. 95% customer satisfaction ratings

Coherent is a global leader in lasers, engineered materials and networking components. We are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets. Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard-work through a competitive compensation program. It's an exciting opportunity to work for a company that offers stability, longevity and growth. Come Join Us!

Note to recruiters and employment agencies:

We will not pay for unsolicited resumes from recruiters and employment agencies unless we have a signed agreement and have required assistance, in writing, for a specific opening.