Job Description

Start Your Career with Williams Motor Group

Are you friendly, eager to learn, and enjoy helping people? This is a great opportunity to start your career in the motor industry with a well-known and respected family business.

Working Hours:

Monday to Friday: 8:00am-5:00pm Saturday: You'll work one Saturday morning in every three (8:30am-12:30pm).

Pay:

7.55 per hour

What You'll Do:

As an apprentice in the Customer Service team, you'll learn how to:

Help Customers Book Appointments:

Talk to customers on the phone and help them book car services or repairs.

Talk About Extra Services:

Learn how to recommend extra services or products that might help the customer.

Work With the Team:

Communicate with other staff to make sure everything runs smoothly.

Use Computer Systems:

Get trained to use systems to keep customer details and bookings accurate.

Work Towards Goals:

Support the team in reaching targets for customer satisfaction and service bookings.

What We're Looking For:

A

friendly and confident communicator

who enjoys talking to people. Someone who is

well-organized

and can manage their time well. A person with a

positive attitude

and a strong interest in cars and helping customers. 3 GCSE'S in English, Maths & another subject at Grade C/4

What you will gain from the apprenticeship

IMI Diploma In Customer Service BMW Service Advisor Certification You will work with a BMW Mentor who will visit every 12 weeks to set targets and enhance development through the apprenticeship
This is a great first step if you want to grow in a customer-focused career, especially in the automotive industry. Full training will be provided.

About Williams Motor Group

With over 100 years of experience,

Williams Motor Group

is one of the North West's leading suppliers of prestige vehicles. We are a long-established family business with a strong commitment to delivering exceptional customer service. Our people are at the heart of our success, and when you join us, you'll receive industry-leading training and support to develop your career and thrive in the motor trade industry.

We are always evolving, adopting the latest technologies and best practices to meet the needs of a dynamic retail environment.

If you want to take your career to the next level with a prestigious, forward-thinking company,

apply today

and join the Williams family.

Please note:

If you have not heard from us within two weeks of submitting your application, unfortunately, you have been unsuccessful on this occasion.

Job Type: Apprenticeship

Pay: 7.55 per hour

Expected hours: 40 per week

Benefits:

Company events Health & wellbeing programme Life insurance Referral programme
Schedule:

Monday to Friday Weekend availability
Education:

GCSE or equivalent (required)
Work Location: In person

Reference ID: Arc Apprenticeship
Expected start date: 14/07/2025