Boat Yard Supervisor

Southampton, ENG, GB, United Kingdom

Job Description

About us



Here at boatfolk we share a passion for boating and getting people out on the water. As part of the UK leisure industry, we operate 11 marinas at locations in England, Scotland, Wales, and Northern Ireland. But we're about so much more than just marinas, whether it's our on-site yacht brokers, boat repairs services or hospitality offerings everything we do is about delivering the best possible experience for our boatfolk community.

To deliver that mission, we are looking for enthusiastic people who are passionate about the water, who love what they do and who will actively engage with our company values to drive constant improvement in the experience received by our customers and create inclusive places and communities where people can give boating a go.

When you join boatfolk you become part of a crew that care, not just about doing a great job but making a positive long-lasting impact. Whether it be through sustainability initiatives that challenge the boating industry or encouraging youth participation to welcome the next generation of boaters onboard. At boatfolk you're never short of opportunities to make a difference.

Our values inform our decisions and guide our behaviours, reflecting how our business operates in the communities we are part of. They are our promises to ourselves, to our customers and to each other and they are expected of everyone across our business, regardless of the position they hold.

Our values



Our values inform our decisions and guide our behaviours, reflecting how our business operates in the communities we are part of. They are our promises to ourselves, to our customers and to each other and they are expected of everyone across our business, regardless of the position they hold.

DETAIL

We focus on doing things right for our customers.

EXPERIENCE

Going beyond good service to put customers at the centre of all we do.

CARE

We care about each other, our customers and the environment.

COMMUNITY

We actively create inclusive places to bring people together.

CHALLENGE

Be fearless, give it a go!

Deacons Marina



Deacons Marina is located in Bursledon on the West bank of the Hamble River, providing a tranquil and friendly 130 berth marina and full-service boatyard, just minutes from the M27 motorway, perfect for exploring The Solent. With lift out ashore for 180 boats up to 20T, Deacons offers an extensive boat repair and refit service including coppercoat application, keel removal/refit, hull treatments (GRP, topside respray and seacock replacement), rudder rebuild, bow thruster and engine installation & service. Coupled with a comprehensive chandlery, brokerage and on-site restaurant, it is a one-stop-shop for convenience, with our friendly team and loyal customer base providing a welcoming community!

About the role



The role of a Boatcare Supervisor is to proactively assist the Boatcare Manager in oversight of the day-to-day operations of all aspects of the boatyard services including the lifting, high pressure washing, blocking off and relaunching of vessels, as well as facilitating boatyard cleanliness and safety. You will ensure that health & safety is at the forefront of all day-to-day operations, ensuring strict compliance to the company health and safety policy and standard operating procedures. You will liaise with both customers and the office/marina teams as required to ensure the smooth operation of the business and correct logging of vessel movements for invoicing purposes. You will assist the boatcare Manager in training and mentoring staff to achieve their full potential and to ensure exemplary care and service is provided to all customers.

Key responsibilities



Carry out lifting and re-launching of vessels as required. Accurate completion of boat lift reports in a timely manner. Responsible for towing of boats in the Marina and around the boatyard as necessary. Operation of all plant machinery including; crane, boat mover, telehandler, company vehicles. Blocking off vessels as needed. High-pressure washing as required. Completion of boat cradle servicing. Diary management for customer bookings. You will ensure that health & safety is at the forefront of all day-to-day operations; actively monitoring adherence to the company policy by all using site, together with maintaining visible environmental compliance. To strictly comply with our plant and equipment standard operating procedures, maintaining health and safety as a matter of priority at all times, with safe operation of the boatyard equipment together with other plant such as the dry stack forklifts. Ensure that the boatcare Operatives are gainfully employed delivering a high-quality service to customers. Maintain clear communications between colleagues and other team members, particularly during the lifting and movement of any vessels. To liaise with customers as required maintaining a professional but approachable manner. Assisting berth holders with their needs or directing enquiries to the appropriate channels. To facilitate good team morale with a positive attitude, 'can do' and flexible approach. To closely liaise with the boatcare Manager on work in progress and the planning and co-ordination of work underway. Particular attention should be made to completing jobs on time and in keeping within the planned scope of works. General housekeeping activities in the boat yard to keep the boatyard and launch areas clean and tidy and free from trip hazards, particularly within public areas. Assisting with the recording of machine inspections and servicing to maintain operational compliance and minimise machine downtime of machinery to ensure maximum operational time. To promptly and accurately complete your daily timesheet. To closely liaise with the marina office and boatcare Service Coordinator to ensure a seamless transition of boat movements to and from the marina to yard etc. To ensure that security is maintained throughout the site so that customer property and equipment is both safe and secure whilst in our care. To undertake any other tasks as directed for the benefit of the business.

Skills & Experience



Previous experience with a supervisory role in a boat yard is essential. Health and safety awareness and the ability to follow the company health and safety policy and safe operating procedures. A friendly and supportive team player with a positive mindset, 'can do' and flexible approach. Competent people skills with the ability to be polite and professional. Physical fitness is an essential aspect to the role, as this is necessary for moving and blocking off boats, afloat and ashore; Able to lift required equipment (with proper manual handling procedures) and able to work outside, for the full working day even in inclement weather. Ability to work at height is a requirement. Ability to swim essential. An understanding of different boats and their manoeuvring characteristics. With training, the ability to handle and tow boats competently and safely. With training, the ability to operate the plant associated with the boatyard competently and safely.

Working Hours and Environment



The working hours are 40 hours per week, Monday to Friday, however, there may be a requirement to work some weekends during the year, depending on business requirements.

Benefits



Competitive salary 29 days' annual leave (including bank holidays) Bonus scheme, Employee benefits including a Health Cash Plan, Cycle to Work scheme, Employee Assistance Programme and Life Insurance. Discounts on berthing and boat sales. Contributory pension scheme. On-the-job and other development and training. Friendly and dynamic team working environment. Free car parking.
Job Types: Full-time, Permanent

Pay: 33,000.00-35,000.00 per year

Benefits:

Company pension Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Sick pay
Schedule:

Day shift
Ability to commute/relocate:

Southampton SO31 8AZ: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 04/08/2025

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Job Detail

  • Job Id
    JD3310980
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Southampton, ENG, GB, United Kingdom
  • Education
    Not mentioned