Job Description

We are looking for two dynamic individual to join out Outpatient Coordinator's Team based within the Royal Manchester Children's Hospital at Manchester University NHS Foundation Trust.



Duties will include appointment bookings within the current waiting times, cancellation of clinics and arranging additional clinics.



You should have good IT skills and be able to priorities your own workload. You should enjoy working with other people to provide a first class service.



You will ideally have administration experience, excellent communication & organisational skills. You must be able to use your own initiative, be flexible and work independently.



In return personal development will be encouraged through in house training and yearly appraisals.



Dealing with queries from internal and external contacts by phone and e-mail and providing an efficient and effective administration service



Operating within clearly defined limits of the policies, procedures, protocols and guidelines of the department and with readily available supervision, as part of a team of co-ordinators this post carries responsibility for the smooth running of the Outpatients areas reflecting high quality customer care in all daily activities. This includes supporting the achievement of Outpatient waiting time targets.



MFT is one of the largest NHS Trust In England with a turnover of over 3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.



Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.



We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.



We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.



At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.



To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the & Person Specification attachments under the 'Supporting Documents' heading. So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the 'Candidate Essentials Guide' that sits with the and Person Specification. This document provides you with details about the Trust, our benefits and outlines how 'we care for you as you care for others'. Most importantly, it also contains critical information you'll need to be aware of before you submit an application form.



Diversity Matters



MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk .



We're looking forward to hearing from you!