Job Description

Job Title: Bookings Administrator (Full-Time / Fixed Term Contract)

Location:

Witheridge, EX16 8PZ

Salary:

Competitive and dependant on experience

Job Type:

Fixed Term contract until Nov 2026 with potential to be made permanent

Start date:

ASAP but happy to wait for the right candidate

Schedule:

Monday to Friday, 8:30 - 17:30

Company Overview

Spirebourne is a professional liquid waste removal company providing reliable, efficient, and environmentally responsible services to both commercial and residential clients. We're looking for a highly organised and customer-focused

Bookings Administrator

to help manage our daily operations and deliver outstanding service.

Job Summary

As a Bookings Administrator, you'll be responsible for coordinating customer bookings, scheduling jobs for our fleet, and ensuring smooth communication between customers and our operations team. This is a key role that requires attention to detail, strong organisation, and excellent customer service skills.

Key Responsibilities

Answer and manage customer enquiries via phone, email, and online Schedule and confirm liquid waste collection jobs with customers Allocate bookings to drivers. Create daily job sheets for drivers Maintain accurate booking records in our scheduling system and Sage 50 Adjust bookings and schedules to accommodate urgent jobs and changing priorities. Send out job confirmations and updates to customers Support billing processes by ensuring booking data is accurate Resolve booking-related issues promptly and professionally

Requirements

Essential:

Previous experience in administration, bookings, or customer service Confident using Microsoft Office (Outlook, Excel, Word) Strong communication and time management skills High level of accuracy and attention to detail Able to work well within a team Ability to multitask and work under pressure Excellent telephone manner

Desirable:

Experience in logistics, transport, or waste management sectors Familiarity with Sage 50

What We Offer

Full-time, permanent position Competitive salary (depending on experience) 28 days holiday including bank holidays Pension scheme Supportive and friendly work environment Training and opportunities for career progression

How to Apply

To apply, please submit your CV and optionally a brief cover letter

Job Types: Full-time, Fixed term contract
Contract length: 16 months

Pay: From 12.21 per hour

Expected hours: 45 per week

Schedule:

Day shift Monday to Friday No weekends
Work Location: In person

Reference ID: JA001