Job Description

The Student Services Department is looking for a flexible BOOST Academic Support Officer to work within our vibrant study centre.



The post includes supporting students during their weekly independent study skills session BOOST, providing group oversight, supporting students to access their online learning activities and providing some 1 to 1 and small group study skills development.



You will be liaising with the Head of Student Support & SEND and tutors to ensure a safe and supportive study environment for all of our students.



HLNSC is committed to equality of opportunity, safeguarding including the Prevent Duty and promotes the welfare of all students and expects all members of staff to share this commitment.



A comprehensive package of employee benefits is in place including a competitive salary, above average holiday entitlement, eligibility to join a defined benefit pension scheme with excellent financial contributions of 19.3% by the College and pension death in service grant of 3 x salary, generous occupational sickness, maternity, paternity and shared parental leave pay schemes, high number of free on-site parking bays, access to a range of free CPD events, professional qualifications and recreational courses, flexible working policy, eye care voucher scheme, cycle to work scheme, wellbeing support, use of free on-site gymnasium, access to competitively priced food outlets, access to on-site training restaurant and occasional free hairdressing and beauty treatments.



As one of the largest employers in Hereford we offer a friendly, honest and respectful working environment. We promote the safety and equality and diversity of our workforce and have a supportive approach to the development of our staff both on a personal and professional level.



This position is subject to Safer Recruitment procedures which include criminal convictions checks, barred from working with children checks and any necessary overseas checks



Closing date: Sunday 7th December 2025



Interviews: To be confirmed


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Vacancy Details

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Job Location: Hereford
Salary: 17,563 (25,676 FTE)
Contract: Fixed Term until 30th June 2026
Working Hours: 32 hours (term time)
Possible Start Date: ASAP
Listing Expires: 7th December 2025