Job Description

St Giles Trust seeks a Hub Support Worker for a part-time, fixed-term role in Newport, supporting vulnerable women with lived experience and complex needs through person-centred mentoring, wellbeing activities, and employment coaching. The position emphasises safeguarding, diversity, and collaboration within the BOOST homelessness project, funded by the National Lottery.

Responsible to:

Hub Team Leader

Responsible for:

Hours:

Part Time, 17.5 hours per week (Flexible working considered) Fixed term until 31st March 2027

Grade:

Band 2

Location:

Newport

Holiday:

30 days + bank and statutory holidays

(pro-rated if part time)

Salary:

11,500 per annum (23,000 FTE)
Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual.

Application Deadline:

Sunday, 29th June 2025 at 11.00pm
Interviews to be held on 6th July 2025




Please note this role requires Enhanced Adult DBS check
St Giles Trust is a Charity helping people facing severe disadvantage to find jobs, homes, and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities - we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work.


Our peer-led services form the backbone of our work.


The Gwent Helping End Homelessness Project (BOOST Building On Our Strengths Together) is a five year National Lottery funded project. St Giles and a wider consortium of Third sector and other well-established organisations will develop the value of lived experience for the benefit of those with lived experience - through a programme of peer mentoring, trauma informed care, training and co-production to strengthen opportunities for employment and make homelessness rare, Brief, and non-recurrent.


Through our Women's hub based in Newport we will coach and train women with lived-experience and complex needs, providing assured and accredited training and work placements, professional coaching and support around employment and general wellbeing needs.

Introduction to the post: Hub Support Worker

Our successful candidate will provide person-centred, individual support to the project participants during their time on the programme. Working closely with the project team you will support our participants with their barriers to progression, including their employment, learning and general wellbeing needs. You will also work proactively with the wider team and partner organisations to ensure the best outcomes for our participants can be achieved.

(1) Key Deliverables

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Provide person-centred, individualised support to a diverse group of participants at the BOOST hub. Plan and provide wellbeing activities and sessions suitable for participants. Obtain additional support if needed for participants to help them progress effectively eg via referral to other agencies. Support with the identification, recruitment and selection of suitable participants. Maintain timely and accurate records of all interventions, including support plans and complete all project monitoring and reporting as required of your role. Work with the wider hub team and our partner organisations to provide flexible and holistic support to participants. Reviewing their progress regularly. Ensure safeguarding, confidentiality and professional boundaries are adhered to at all times in line with St Giles policies and procedures. Work at all times in accordance with the Trust's code of conduct.

(2) Person Specification

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When completing your application form please address the points marked with (A) set out below.####

Experience

Substantial experience of supporting vulnerable and disadvantaged individuals in a similar role (particularly women with complex needs)

(A)

Lived experience or comprehensive professional experience of supporting the client group and understanding of the challenges faced by our client group.

(A)

Successful experience supporting clients to access specialist support (housing, substance misuse, mental health services etc.) as needed

(A)

####

Knowledge

Knowledge of anti-discriminatory working practices, and the implications of both within the working environment Practical application of diversity awareness and unconscious bias in employment. Awareness of and commitment to equal opportunity and diversity practices and policies, and ability to promote diversity and treat colleagues and clients fairly and with respect. Awareness of and commitment to safeguarding practices and policies, and ability to promote safeguarding among vulnerable clients and colleagues

(A)

####

Skills and Abilities

Ability to work with participants in an empowering and engaging manner

(A)

A friendly, approachable and non-judgemental attitude

(A)

Ability to work collaboratively with colleagues and managers to achieve organisational goals, and to resolve conflicts of interest professionally. Good written and communication skills

(A)

Ability to be flexible and develop positive working relationships with other staff, volunteers and partners ####

Qualifications

Level 3 in Advice and Guidance Qualification or training relevant to Violence Against Women, Domestic Abuse and/or Sexual Violence (VAWDASV) ####

Attitude

Commitment to consultative & collaborative ways of working. Commitment to and understanding of strict confidentiality and professional boundaries processes

(A)

Respect for the values and ethos of St Giles Trust Personal and professional integrity Positive attitude towards staff and our Peers Emotionally Resilient

(3) About Us

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In St Giles, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.


We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.


St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the for the vacancy.

Ready to Apply?

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1.

Click HERE to download

the application form.
2. Complete the application form, including the personal statement in relation to the job description.
3. Once completed, please return it by email to humanresources@stgilestrust.org.uk. Please include the Job Title and Job Code in your email subject.
4. The deadline for this job application is

Sunday, 29th June 2025 at 11.00pm.

This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.