Job Description

Position

For over two centuries Chaumet has been synonymous with exquisite craftsmanship, timeless elegance and the excellence of Parisian jewellery. A leading luxury jewellery brand, renowned for our exceptional designs, commitment to quality, and unparalleled customer service. Today, we are a collective of unique talents who make the heart of our Maison beat in tune with the times. We shape a legacy that honours the past, celebrates the present and looks forward to an inspiring future.

In this

challenging context of growth

, you will have an opportunity for

contributing to the Maison Chaumet's strong development

in the United Kingdom. As the

Boutique Manager

, your role will consist of optimizing the boutique's commercial performance and its profitability by coordinating your team in a constant concern for representing our Maison.

Job responsibilities

Reporting to the UK Retail Management, you will have the opportunity to contribute to the "Maison's" project by carrying out the following missions:

Developing the boutique's sales attaining commercial targets:

Driving the business and the team, setting the individual targets, monitoring the results and constantly exchanging feedback

Building up existing customer loyalty and developing a new clientele via specific activities in and out of the store

Coach the team and lead by example in all aspects of client relations, both in the store or via communication media (CRM, phone, email, whatsapp, etc...)

Leverage on a thorough knowledge of the different collections and promote them to the team, managing special orders and repairs in compliance with company procedures.

Work in parallel both on the high jewellery collections and on the access, adapting the commercial actions accordingly

Managing the boutique team:

Motivating the staff by creating a real team spirit, coordinating their activity, animate daily meetings

Be the first point of entry for all HR related matters regarding the team

Managing the team in coordination with HR and Retail Director: recruiting and integrating new members of staff, assessing performance, managing any disciplinary process

Act as a major stakeholder in the safety and security of the store, pointing out to the company management any potential risk

Business analysis & operations:

Analysis of the boutique's KPI's, making annual action plans for developing the boutique's business and drawing up reports on the subject

Knowledge of competition and update on major trends

Ensuring the boutique's visual identity (visual merchandising, display, grooming, etc.), oversee the correct functioning of IT tools (especially till-related)

Be in charge of protecting and monitoring the company Stock

Being the ambassador for the Maison

Promoting the boutique on an everyday level both internally and externally, champion the Maison's image both with external and internal counterparts

Actively work to attract VIP and organize events both to drive commercial results and to increase the company's visibility

Profile

At least 7 years experience in Retail with a 2 years first experience in managing a team.

Leadership, the capacity to coach and develop teams.

Results-oriented, business-driven, energetic, positive, can demonstrate a real entrepreneurial mindset.

Integrity and exemplarity on the Maison and Store procedures and processes.

Natural leader with good interpersonal competences and empathy.

Autonomous with good analytical and organizational skills.

Excellent communicator, able to develop a network.

Fluent English, French a plus.

CHAUMET

MAISON

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In the heart of Place Vendome in Paris, Chaumet crafts jewelry that melds audacity and elegance. Combining tradition and modernity, the artisans of Chaumet's High Jewelry workshop pass on their exceptional know-how to create masterpieces of lightness and movement, including the Maison's famed tiaras. Chaumet's emblematic collections are inspired by the multi-faceted personality of Empress Josephine, the Maison's first prestigious client, who designated Chaumet as her official jeweler. Since the founding of the Maison in 1780, Chaumet's timeless style has continually evolved with the times and influences of the world for more than 240 years.

The first jeweler to set up shop on Place Vendome in 1812, Chaumet has made this mythic nexus of Parisian jewelry its beating heart. Chaumet celebrated its 240th anniversary in 2020 with the inauguration of its magnificently renovated address at 12, Place Vendome. Bridging tradition and modernity,

12 Vendome

embodies the soul of Chaumet through three exceptional spaces: the boutique welcoming clients, the historic grand salons - notably the Salon Chopin - and the High Jewelry workshop, where dreams come alive....