Job Description

The post holder will undergo an induction period covering all aspects of the role. This will Include gaining knowledge of the Bowel Cancer Screening Programme, the National Computerised Open Exeter system (BCSS) and learning how to use and incorporate that information with the Trust's PAS system CAREFLOW/BLUESPIER).
Essential to this role is the ability to transfer information with accuracy between National Programme and Hospital databases ensuring the smooth delivery of notes and all relevant BCSP information in preparation for pre assessment clinics and elective admissions.
This position involves a significant amount of verbal contact with the general public, over the telephone. Therefore, the post holder must be confident that they are well versed in screening programme and safe in the knowledge that their decisions cannot be questioned or proved to be incorrect.
Ensure that patients are passed to the waiting list in accordance with government guidelines. Attention to detail is extremely important as all information must be transcribed exactly to the consultant's or practitioner instructions. Information must be added within a deadline. Highlight and escalate to staff should interpreter service be required prior to SSP appointments.
Main duties of the job
This position involves a significant amount of verbal contact with the general public, over the telephone. Therefore, the post holder must be confident that they are well versed in screening programme and safe in the knowledge that their decisions cannot be questioned or proved to be incorrect.
Ensure that patients are passed to the waiting list in accordance with government guidelines. Attention to detail is extremely important as all information must be transcribed exactly to the consultant's or practitioner instructions. Information must be added within a deadline.
Highlight and escalate to staff should interpreter service be required prior to SSP appointments.
About us
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer abuddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Candidate Pack
Details
Date posted
02 January 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
279-7636783-DEC25
Job locations
St Richard's Hospital
Spitalfield Lane
Chichester
PO19 6SE
Job description
Job responsibilities
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
To provide high quality administrative support to the Western Sussex Bowel Cancer Screening team.
To ensure patients appointed in order of clinical priority and treated within agreed Government target waiting times.
To provide a variety of administrative duties for the service which could include:
Dealing with telephone enquiries in a competent and friendly manner
Accurate and timely input of data onto hospital computer systems
Liaise with administrative staff in other services and hospital sites to ensure that information is shared in a timely and accurate manner.
Transfer all relevant information from patient appointments on Open Exeter BCSS diary system booked through the Hub to Specialist Screening Practitioner (SSP) clinics on CAREFLOW as a new patient referral.
Input patient details onto BLUESPIER (PAS), including updating patient/GP details, recording all appointment details for pre-assessment clinics, create elective admission, and hospital cancer tracking system (Somerset).
Update patient/GP details as required, in line with Trust policy.
Support the SSPs by collating BCSP paperwork required for patients attendance at pre-assessment clinics across both sites, ensuring all relevant paperwork included: printing lists, printing labels and compiling information packs.
Record secondary outcomes for all clinic attendances.
Discharge patients who fail to attend their pre-assessment appointment more than once.
Record surveillance patients and accurately maintain surveillance records.
To input patient responses to patient satisfaction questionnaires onto Open Exeter system (BCSS) and ensure that any issues and recommendations are escalated to the team.
To understand and adhere to all Bowel Cancer Screening policies, standards and protocols.
Proactively manage any problems and inform relevant parties of the problem and action taken.
Assist with the security, maintenance and cleanliness of office accommodation and equipment.
Assist with stock control for BCSP literature, patient advice sheets, bowel prep, stationery, etc.
Attend BCSP meetings as required.
Maintain confidentiality of information, ensuring data quality and data protection is adhered to all times.
Carry out any other duties identified as appropriate to the post. Job description
Job responsibilities
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
To provide high quality administrative support to the Western Sussex Bowel Cancer Screening team.
To ensure patients appointed in order of clinical priority and treated within agreed Government target waiting times.
To provide a variety of administrative duties for the service which could include:
Dealing with telephone enquiries in a competent and friendly manner
Accurate and timely input of data onto hospital computer systems
Liaise with administrative staff in other services and hospital sites to ensure that information is shared in a timely and accurate manner.
Transfer all relevant information from patient appointments on Open Exeter BCSS diary system booked through the Hub to Specialist Screening Practitioner (SSP) clinics on CAREFLOW as a new patient referral.
Input patient details onto BLUESPIER (PAS), including updating patient/GP details, recording all appointment details for pre-assessment clinics, create elective admission, and hospital cancer tracking system (Somerset).
Update patient/GP details as required, in line with Trust policy.
Support the SSPs by collating BCSP paperwork required for patients attendance at pre-assessment clinics across both sites, ensuring all relevant paperwork included: printing lists, printing labels and compiling information packs.
Record secondary outcomes for all clinic attendances.
Discharge patients who fail to attend their pre-assessment appointment more than once.
Record surveillance patients and accurately maintain surveillance records.
To input patient responses to patient satisfaction questionnaires onto Open Exeter system (BCSS) and ensure that any issues and recommendations are escalated to the team.
To understand and adhere to all Bowel Cancer Screening policies, standards and protocols.
Proactively manage any problems and inform relevant parties of the problem and action taken.
Assist with the security, maintenance and cleanliness of office accommodation and equipment.
Assist with stock control for BCSP literature, patient advice sheets, bowel prep, stationery, etc.
Attend BCSP meetings as required.
Maintain confidentiality of information, ensuring data quality and data protection is adhered to all times.
Carry out any other duties identified as appropriate to the post.
Person Specification
.
Essential

• Good standard of general education, GCSE or equivalent in English and Mathematics.
• Computer proficiency - experience using Microsoft Office and excel applications.
• Demonstrate a high level of motivation and initiative, knowing when to seek assistance from others where appropriate.

Desirable

• Experience working with the Bowel Cancer Screening Programme.
• At least 2 years experience working in an office environment.
• NVQ Level 2 in Administration.

Equality, Diversity and Inclusion
Essential

• Evidence of having undertaken own development to improve understanding of equalities issues
• Evidence of having championed diversity in previous roles (as appropriate to role)

Person Specification
.
Essential

• Good standard of general education, GCSE or equivalent in English and Mathematics.
• Computer proficiency - experience using Microsoft Office and excel applications.
• Demonstrate a high level of motivation and initiative, knowing when to seek assistance from others where appropriate.

Desirable

• Experience working with the Bowel Cancer Screening Programme.
• At least 2 years experience working in an office environment.
• NVQ Level 2 in Administration.

Equality, Diversity and Inclusion
Essential

• Evidence of having undertaken own development to improve understanding of equalities issues
• Evidence of having championed diversity in previous roles (as appropriate to role)

Skills Required