Job Description

Salary

25,927.20 per annum

Contractual hours

36

Basis

Full time

Package

25 days of annual leave (pro-rata) plus bank holidays

Job category/type

Professional Services

Date posted

18/07/2025

Job reference

SMU12233



This is an exciting opportunity for you to join our small and dedicated team. Reporting to and working with the FOH & Events Manager, you will be the first point of contact for customers. This will mean being mainly based at the front desk in the venue, answering telephone enquiries and dealing with box office and hiring enquiries, supporting other team members, including with marketing events and setting up rooms for hires.

We are looking for someone who has an interest in arts and cultural events. You will be required to work flexibly.

We are seeking candidates who understand the importance of providing an exemplary service and have a passion for the hospitality industry. You must be extremely organised with a good approach to problem solving, and the ability to prioritise a busy workload. Exceptional communication and customer service skills are essential.

Closing date: 25 November

Interview date: TBC

We encourage all interested candidates to submit applications early to avoid disappointment as we reserve the right to close vacancies and interview the candidates prior to the advertised closing date.

Overview

As the University builds on its proud heritage, we are looking for exceptional people to help shape our future. We provide a high-quality professional environment, inspired by our distinctive ethos and Catholic mission and values. Our values of excellence, generosity of spirit, inclusiveness and respect inspire us to create an academic community in which everybody is welcomed and which puts the student at the centre of all our endeavours.

St Mary's University is committed to equality, diversity, and inclusion (EDI) and welcomes applications from all sections of the community. Learn more about our EDI initiatives and work as a Disability Confident employer. Please view our detailed access guide by following the link: St. Mary's University | AccessAble

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. St Mary's University is holding a work visa sponsorship licence however we will not always be able to guarantee a Skilled Worker Visa sponsorship. To avoid disappointment, please ensure you meet the requirements of the Points Based System before applying as we will not be able to provide advice on individual cases. Skilled Worker visa: Overview - GOV.UK