Box Office Manager Job in Weymouth Pavilion

Box Office Manager

Weymouth, ENG, GB, United Kingdom

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Job Description

Are you an organised, confident, and people-focused professional with a passion for live entertainment and cinema? We're looking for a Box Office Manager to take the lead in running our vibrant, fast-paced box office.

This full-time position plays a vital role in delivering excellent customer service across both our live theatre performances and cinema screenings. If you thrive in a dynamic environment, enjoy managing a small team, and have a knack for staying calm under pressure, we'd love to hear from you.

What You'll Be Doing

As Box Office Manager, you'll be responsible for ensuring a seamless customer experience, overseeing daily operations, and supporting the wider team. Key responsibilities include:

Opening and closing the box office, including daily cash handling Selling tickets and managing group bookings with accuracy and efficiency Dealing with customer enquiries and complaints with empathy and professionalism Overseeing the display and distribution of printed promotional material around the venue Taking on regular Duty Manager shifts

What We're Looking For

We need someone who is calm, capable, and customer-focused, someone who can lead by example, keep operations running smoothly, and motivate their team. This role is full time, and

evening and weekend availability is essential

due to our busy events schedule.

Essential Skills & Experience

Strong understanding of GDPR and data privacy practices Good IT literacy, including confidence using Microsoft Office Experience handling money and working with tills and card readers

Desirable (But Not Essential)

Previous experience in a box office or ticket sales environment Cashing up / end-of-day reconciliation experience

Hours:

42.5 per week including day shifts, evenings and weekends

Job Type: Full-time

Benefits:

Discounted or free food On-site parking
Schedule:

10 hour shift 8 hour shift Holidays Monday to Friday Night shift Overtime Weekend availability
Work Location: In person

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