Job Description

An exciting opportunity has arisen within the Occupational Health & Wellbeing Department.
The University College London Hospitals NHS Foundation Trust (UCLH) Occupational Health (OH) is a confidential and impartial non-emergency service that provides support to staff by protecting and promoting their health and well-being at work.
The Occupational Health service involves a multi-disciplinary team approach. This includes collaborative working with OH nurses, Physicians, Physical Activities Lead, Staff Physiotherapy services and Ergonomic DSE services. We also work closely with Human Resources, Staff Psychology & Welfare Services, Health & Safety, Manual Handling and Infection and Prevention Control teams to support the wider health and wellbeing of staff including the promotion of healthy lifestyles and behaviours.
We are looking for applicants who are motivated, have good communication skills and have the ability to work on their own and as part of a team. This is a position whereby you will be working towards the Business Administrator apprenticeship Level 3.
Main duties of the job
This new role will report to the Admin Team Leader / Operations Manager and provide important assistance and administrative support to some key initiatives for the department. These include:o Assisting the Occupational Health & Wellbeing team with general administration duties.o Dealing with incoming and outgoing post on a daily basiso Assisting in the production of accurate and timely correspondenceo Dealing with enquiries either by phone or in person promptly and efficientlyo Assisting and supporting other members of staff within the specialty (includingReception work) as required in order to provide a positive client experience
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineandpathology.
Weare committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Details
Date posted
13 February 2026
Pay scheme
Other
Salary
28,939 a year per annum, London Living Wage, inclusive of HCAS
Contract
Fixed term
Duration
21 months
Working pattern
Full-time
Reference number
309-UCLH-7477
Job locations
UCLH, John Astor House
3 Foley Street
London
W1W 6DN
Job description
Job responsibilities
For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached .
Please note that this is a two-stage interview process:Stage 1: Group assessment with group exercises- 16/03/2026 in the morningStage 2: Individual interviews for those who pass the assessment stage- 16/03/2026 Maths and English GCSEs (Grade A-C/4-9) or Functional Skills (Level 2) certificates will be required before being invited to the assessment session. Applicants must not have a qualification higher than a level 3 in the same subject Applicants must not be in any other form of education this includes, school, college, university or any other apprenticeship programme.
If you are an existing NHS employee, you may be entitled to pay protection if you are appointed to this apprentice role and your current basic pay is higher than the advertised rate. Should you require further information, please email uclh.apprenticeshipsprogramme@nhs.net
Come and be a part of the best NHS trust in England to work for, according to our staff*
*UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit:Flexible working.
To discover more about what makes UCLHa great placeto work, visit:Why Choose UCLH? Job description
Job responsibilities
For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached .
Please note that this is a two-stage interview process:Stage 1: Group assessment with group exercises- 16/03/2026 in the morningStage 2: Individual interviews for those who pass the assessment stage- 16/03/2026 Maths and English GCSEs (Grade A-C/4-9) or Functional Skills (Level 2) certificates will be required before being invited to the assessment session. Applicants must not have a qualification higher than a level 3 in the same subject Applicants must not be in any other form of education this includes, school, college, university or any other apprenticeship programme.
If you are an existing NHS employee, you may be entitled to pay protection if you are appointed to this apprentice role and your current basic pay is higher than the advertised rate. Should you require further information, please email uclh.apprenticeshipsprogramme@nhs.net
Come and be a part of the best NHS trust in England to work for, according to our staff*
*UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit:Flexible working.
To discover more about what makes UCLHa great placeto work, visit:Why Choose UCLH?
Person Specification
Knowledge and Qualifications
Essential

• Maths and English GCSEs or Functional Skills certificates or equivalent will be required before being invited to the assessment session.

Experience
Essential

• Experience of working with Microsoft Office packages.

Skills and Abilities
Essential

• Ability to understand the importance of confidentiality at all times.
• Excellent attention to detail. Demonstrates knowledge of equal opportunities

Values
Essential

• Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving
• Evidence of good attitude and behaviour in the workplace
• Motivated, enthusiastic and flexible.
• Punctual and Reliable

Communication
Essential

• Good written and verbal communication via telephone, face to face and email.

Personal and People Development
Essential

• Demonstrates knowledge of equal opportunities

Specific Requirements
Essential

• Demonstrate a commitment to the role for 12 months

Person Specification
Knowledge and Qualifications
Essential

• Maths and English GCSEs or Functional Skills certificates or equivalent will be required before being invited to the assessment session.

Experience
Essential

• Experience of working with Microsoft Office packages.

Skills and Abilities
Essential

• Ability to understand the importance of confidentiality at all times.
• Excellent attention to detail. Demonstrates knowledge of equal opportunities

Values
Essential

• Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving
• Evidence of good attitude and behaviour in the workplace
• Motivated, enthusiastic and flexible.
• Punctual and Reliable

Communication
Essential

• Good written and verbal communication via telephone, face to face and email.

Personal and People Development
Essential

• Demonstrates knowledge of equal opportunities

Specific Requirements
Essential

• Demonstrate a commitment to the role for 12 months

Skills Required