Job Description

Business Administrator Apprentice Level 3

Location:

Croydon, CR0 2BX

Salary:

18000 per annum

Working Hours:

Mon - Fri 8:30 a.m. - 5:30 p.m.

About the Role:

Join a fast-growing recruitment agency based in London with nationwide reach. Assist with candidate onboarding, admin tasks, and daily operations while gaining hands-on experience and working towards a Business Administration Level 3 apprenticeship. Learn, grow, and thrive in a fast-paced team environment.

Your role will be to ensure the smooth operation of payroll and ensure that all contractors are compliant in line with company, clients, and legal requirements. You will ensure all systems and data is up to date and that you provide friendly and accessible and customer service to the highest standards and that promotes company values.

Duties will include:

Contractor Timesheets & Payroll

Submit and verify timesheets meet deadlines and accuracy standards Chase missing or unapproved timesheets Resolve timesheet and payroll queries Clear payroll with Line Manager, flagging any issues

Compliance & Documentation

Verify right to work and collect references per client requirements Process DBS checks and ensure all compliance documents are complete and signed Maintain accurate contractor files, regularly chasing missing information Keep CRM and databases up to date in line with GDPR

Communication & Admin Support

Handle general phone, email, and payroll enquiries Log and escalate correspondence, compliments, and complaints appropriately Provide ad-hoc support to meet team targets Keep Line Manager informed of compliance progress

Requirements:

Must have at least 12 months previous work experience Strong communication skills - Confident spoken and written English with a professional telephone manner. Organised and detail-oriented - Able to manage multiple tasks, meet deadlines, and maintain accurate records. IT proficient - Comfortable using Microsoft Word, Outlook, Excel, and internal systems like CRM/ATS. Resilient and self-motivated - Able to handle pressure, setbacks, and remain positive and proactive. Team player with a can-do attitude - Willing to support others, take initiative, and go the extra mile.
Job Types: Full-time, Apprenticeship

Pay: From 18,000.00 per year

Application question(s):

What are you results for GCSE Maths and English? Why would you like to complete an apprenticeship within a business industry?
Education:

A-Level or equivalent (preferred)
Licence/Certification:

Full UK Driving Licence (preferred)
Work Location: In person