Join Silvergate's busy team and develop a wide range of skills in administration and customer service. This role offers a supportive environment for someone eager to learn and grow. If you have a drive to acquire new skills, this could be the perfect fit for you.
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Role and responsibilities
Manage a variety of administrative tasks in a fast-paced environment, ensuring efficiency and accuracy.
Perform data input tasks, ensuring all information is accurately recorded and maintained.
Scan and file documents systematically to ensure easy retrieval and organization.
Create and bind contracts, ensuring all documents are complete and professionally presented.
Answer and manage phone calls, providing excellent customer service and directing inquiries appropriately.
Greet customers warmly, ensuring they feel welcome and attended to.
Schedule and manage appointments, coordinating with clients and team members to ensure smooth operations.
Collaborate with a busy admin team, contributing to a supportive and productive work environment.
Demonstrate strong multitasking abilities, effectively handling multiple tasks and priorities simultaneously.
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Required Skills
Excellent Communication Skills: Ability to convey information clearly and effectively in both written and verbal forms.
Computer Literacy: Proficient in using various computer applications and software, including word processing, spreadsheets, and email.
Interpersonal Skills: Comfortable and confident in speaking directly with team members and customers, fostering positive relationships and effective collaboration.
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Training and support
Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Business Administration Level 3Apprenticeship qualification
Business Administration Level 3
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