Job Description

This vacancy is available on the government's Find An Apprenticeship website reference number VAC2000004136, and link here: https://www.findapprenticeship.service.gov.uk/apprenticeship/VAC2000004136. If you would like to discuss this apprenticeship opportunity, please contact Paige Crossley Grozier at Education Partnerships email paige.crossleygrozier@sunderlandcollege.ac.uk.

Job Title:

Business Administrator Apprentice

Job Overview:

This role is an excellent opportunity for a motivated, organised, and excellent communicator to join a busy operations team of an established Harrogate-based service business.

Working under the supervision of the Operations Manager, as part of a small and friendly Operations Team, you will be involved in all aspects of the operations function, with a particular focus on coordinating the work schedules of our in-house engineers and subcontractor partners. Speaking confidently on the phone should be second nature as it will be needed for many of the day-to-day responsibilities within this role.

The role will be extremely varied and as well as scheduling in engineers/subcontractors' jobs it will involve updating records on simPRO (our job management software) and Microsoft Excel, contacting suppliers and subcontractors to get better prices or chase down delivery dates for parts, extracting data from reports for quotations and much more.

This role will be undertaken alongside completion of the Business administrator (level 3) apprenticeship details of which can be found here. We would consider employing applicants who are currently completing another apprenticeship but would like to complete the Business administrator (level 3) apprenticeship once they've finished it.

Company Overview:

We are a well-established and growing maintenance and repair service provider of heating, ventilation, air-conditioning (HVAC), water/plumbing, electrical and other plant, and equipment in commercial properties in and around Yorkshire. The company can trace its roots back to 1932 but has been under its current management for around 10 years and has continued to grow year after year by focusing on delivering the best service to our customers.

We have a small, friendly office team who work from our office in Bishop Thornton, Harrogate and a great bunch of field-based engineers who work on our customers' sites throughout Yorkshire.

Employing the right people is extremely important to us, and we would encourage applicants to thoroughly read our job specification(s) and visit our website https://www.robinsonsfs.com/ to find out more about our business, before deciding whether to apply for this role.

Contract Particulars:

Full time (40 hours). Hours to be worked between 8:00am - 5:00pm Monday to Thursday and 8:00am - 4:30pm Friday. Place of work will be our office in Bishop Thornton, HG3 3BF.

Package:

Salary in the region of 18,000 p.a. Fully funded Business administrator (level 3) apprenticeship (details here) for 18 months including dedicated off the job training time to support successful completion of the apprenticeship Up to 35 days holiday (including bank holidays) Company pension Opportunity for permanent employment upon successful completion, as well as further training and upskilling opportunities and potential progression pathways into other apprenticeships, such as Associate Project Manager Level 4 and Operations Manager Level 5. A wide range, and ever-growing set of discretionary benefits available, including (but not limited to): Quarterly performance bonus, Long term service bonuses at 5, 10 and 25-year intervals, Birthdays off each year, Health cover including mental and physical health treatments, Life assurance, Referral bonuses.

Responsibilities:

Calling

and

emailing

customers, engineers, suppliers, and other stakeholders to co-ordinate work.

Updating

records on our job management software, simPRO, on Microsoft Excel and elsewhere as required.

Processing

timesheets and other relevant documents.

Preparing

and

following up

quotations for a variety of maintenance, repair and installation works in co-operation with engineers, suppliers, subcontractors, and other members of the team.

Coordinating

with the Accounts Team and other internal team members as required.

Scanning

,

filing,

and

archiving

documents,

opening

post and general housekeeping as required.

Completing

other tasks as required to support the operations function and the broader business.

Skills Required:

Must

have access to own transport (as public transport and public footpaths are not available at/around our office in Bishop Thornton, HG3 3BF).

Must

have Level 4/C for Maths and English

Must

have an excellent, friendly, and confident telephone manner.

Must

have excellent written and oral communication skills and be able to communicate and build rapport with people at all levels.

Must

be highly organised, be able to manage multiple tasks and prioritise workload.

Must

be self-motivated, determined, capable of working from own initiative.

Must

be punctual, reliable, and professional.

Must

have good knowledge of Microsoft Office Packages (Excel, Word, and Outlook).

Robinsons Facilities Services Ltd is an equal opportunities employer. Further information on our company's ethos, including our Mission, Vision, and Values, can be found on our website https://www.robinsonsfs.com/.

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Please note that we do not accept unsolicited CVs from recruitment agencies.

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Job Types: Full-time, Apprenticeship

Pay: 18,000.00 per year

Benefits:

Additional leave Company pension Cycle to work scheme Free parking Health & wellbeing programme Life insurance On-site parking Referral programme
Application question(s):

You will be required to work in the office each day at HG3 3BF, and there is no public transport available. How will you get to work before 8am each day? Do you have a level 4/C in English and Maths (this is required to complete the apprenticeship)? Why do you want this apprenticeship?
Work Location: In person