Manage incoming calls, emails and enquiries, providing excellent customer service.
Maintain internal databases, files and records, ensuring information is accurate and up to date.
Prepare documents, job sheets, purchase orders and production schedules for the print team.
Support the day-to-day running of the office including stationery orders, filing and general admin tasks.
Create and manage customer orders from initial enquiry to completion.
Input job details into the system, ensuring specifications are clear for the production team.
Provide customers with quotes, lead times and updates on their orders.
* Liaise with suppliers and contractors to order materials and track deliveries.
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