Job Description

Job Title: Business Administrator - babyballet Head Office

Location:

Halifax Head Office (on-site)

Salary:

24,000

Hours:

Full-time (Monday-Friday, 9am-5pm)

Start Date:

ASAP

About babyballet

babyballet is a multi-award-winning pre-school dance company, bringing the magic of ballet to thousands of children across the UK and Internationally. We're a friendly, passionate team dedicated to supporting our network of franchisees and delivering a joyful, professional experience for every little star and family.

We're now looking for an

organised and proactive Business Administrator

to join our Head Office team and help keep our operations running smoothly.

Role Purpose

The Business Administrator will provide essential administrative support across the business, ensuring the smooth running of internal systems, franchisee communication, and customer service processes. You'll work closely with the wider team to coordinate documents, manage data, and maintain accurate records - all while representing the babyballet brand in a warm, professional, and efficient manner.

Key Responsibilities

Manage general office and administrative tasks, including data entry, correspondence, and record-keeping. Maintain accurate franchisee records and compliance documentation (e.g. DBS, safeguarding, insurance). Prepare and issue contracts, renewals, and other key documentation using Adobe Sign. Keep franchisee webpages up to date with venue, pricing, and teacher information. Coordinate internal communications, including updates, announcements, and meeting notes. Manage the central inbox and social media messages, ensuring prompt and professional responses. Provide excellent customer service and support to franchisees and customers with queries. Update and maintain spreadsheets and reports in Excel and other databases, including franchise and class data analysis. Liaise with colleagues across departments to support smooth day-to-day operations.

Skills & Experience

Essential:

Proven administrative experience. Excellent organisational and multitasking skills. Strong computer literacy (Microsoft Office, Teams, CRM systems). Confident communicator with great attention to detail. A proactive attitude - able to take initiative and prioritise tasks.

Desirable:

Familiarity with franchise operations or small business administration. Interest in dance, early years education, or children's activities.

Personal Attributes

Positive, "can-do" attitude. Warm, approachable, and team-oriented. Able to work independently and use initiative. Professional and dependable - maintains confidentiality and accuracy.

What We Offer

A welcoming and supportive team environment. The chance to be part of a leading, growing global children's brand. Training and ongoing support from Head Office colleagues. Competitive salary (dependent on experience). Flexible working opportunities.

How to Apply

Please send your CV and a short covering note explaining why you'd be a great fit for the role to

info@babyballet.co.uk

.

Applications will be reviewed as they are received, and the role may close early if filled - we encourage early applications as we're looking for someone to start as soon as possible.

Job Type: Full-time

Pay: 24,000.00 per year

Work Location: In person