Job Description

Description

The Business Administrator (HR) will assist the Enterprise Systems team in providing high quality administrative, recruitment and staff records management support.




In the role, the post holder will have contact with various KCL and KSC Managers, Directors, colleagues, and external suppliers via multiple channels, both remotely and face to face. It is vital that the post holder has excellent pro-active analysis, improvement, communication, and customer services skills.




Some travel may be required for meetings and training (predominately between KSC and university campuses in London).

Staff Training

Maintain training records and administer the training provision, providing ongoing analysis and assist with the development of the competency framework activities

Staff Administration & Resource Management

Management of absence and holiday management for KCL IT. Support requests for attendance reports and analytics. Recruitment campaign creation, tracking and completion within ATS Systems Support staff administration and recruitment activity across the Service Centre and KCL IT On-boarding of new starters including necessary identity and immigration checks, staff induction and compiling support records Maintain accurate staffing records for IT Headcount data Manage headcount data improvements and fixes where required by interfacing headcount data with Microsoft Identity Manager (MIM) to ensure data integrity. Administration of the IT Organisation chart Coordinate access control requests to necessary systems for new joiners, promotions, and leavers Identifying opportunities for automation and process improvement within all aspects of HR Processes and Headcount across IT. Management of tickets relating to HR Business Administration Documentation of HR Business Administration processes Manage and maintain all new starter HR records for KSC staff

Key Skills & Experience Required

First class communications skills (both written and verbal) (E) Ability to learn and adapt quickly to new applications and technology (D) HR related experience including Recruitment activity (headhunting candidates, reviewing CVs, scheduling interviews, providing candidate feedback), staff planning and records (D) Ability to produce and publish job adverts that attract appropriate candidates (E) Able to undertake work in a highly confidential manner (E) Team player (E) Basic knowledge of Business Analysis / Process Improvement (D) Self-starter with strong interpersonal, communication, customer service and writing skills, interacts appropriately with Directors, colleagues (within and outside IT), and external parties at various levels (E) Ability to remain calm under pressure (E) Desire to learn and develop new skills (E) Able to consider, review and develop new working practices to bring about efficiencies within the team (E) Effective time management skills: ability to work on multiple tasks simultaneously, prioritising tasks due to shifting priorities, fluctuating workloads, and deadline pressures (E) Desire to learn and develop new skills (E) Excellent IT skills including the use of Web Applications and Microsoft Office 365 applications such as Word, PowerPoint, Excel, SharePoint and MS Teams (D) Willingness to learn and adapt to new technologies (E) ITIL Foundation/Intermediate Level (D) or prepared to achieve qualification (E)

Employee Benefits

Hybrid Working - Minimum of 5 days per month in the office 10% Performance related bonus 30 Days holiday and maximum of 8 public holidays (pro-rata) Sick pay 4 Discretionary Christmas Closure Days Contributory pension scheme Life Assurance cover Service time - 3 Volunteer days per year Free onsite parking & Bike racks Annual leave purchase scheme - up to a maximum of 10 days (subject to national minimum wage requirements) Student Discount (access to Totum, Unidays & Student Beans) CycleScheme TechScheme Opportunities for formal training and professional certification Free access to Linkedin Learning Free access to Future Learn short courses Potential for internal promotion and advancement

Equality, diversity & inclusion

We are an inclusive and welcoming employer that encourages a wide range of applicants. We embrace diversity and want everyone to be able to bring their whole selves to work and succeed.

This is in line with King's College London (KCL).

About King's Service Centre

King's Service Centre is home to an innovative and forward thinking service team supporting the services of King's College London University.

We've brought highly skilled career opportunities to Cornwall since 2015, through recruiting locally, investing in staff training and development, and Apprenticeships.
King's Service Centre provides first-line support to the 50,000 strong King's College London community of students, academics, researchers and professional staff - 24 hours a day, 7 days a week, 365 days a year.

Support provided includes;Estates & Facilities Service Desk IT Service Desk HR & Payroll Service Desk Residences Service Desk Student Service's Service Desk IT Technical support Business Operations
The roles available at King's Service Centre are varied, from Service Desk Analyst and Business Administrator, to Network Engineer or Project Manager.



For all our roles we are open to discussing the possibility of part time work, reduced hours, hybrid working and flexible start and finish times. Unfortunately, we cannot promise to agree to your original request, but we do promise not to judge you for asking and to consider the possibility.