Job Description

Overview

To be part of the Customer Service & Administration department to act as support for tutors, clients and students.



This is an 18 month course.

Detail

Course Bookings - Input of all course bookings on to the internal booking system. Course set up -coordination & implementation of setting up AAT, CIMA, ACCA, ICAEW, ISP's, CPD, CBE & Ad-Hoc courses on internal booking system Produce & allocate class lists for tutors Mark class attendance and report on any absentees Deal with student queries via email, phone & face to face Advise on the various qualifications we offer Meet & greet students and clients on reception Creation of ad-hoc reports from internal system when requested for the Senior Management Team Creation of essential reports on internal system to ensure procedures & data are up to date Inputting of exam results on to internal system Creation of new users on virtual learning environment Collaboration of internal systems with vla Compliance with national vla procedures Ad-hoc data input & tasks Supporting additional work as reasonably required by management from time to time. This list is not exhaustive.

Required Skills:

An excellent communicator Attention to detail Organised and have excellent time management skills to ensure deadlines are met Keen to produce value adding data Adaptable to change

Benefits:

30 days annual leave (based on fulltime hours) PLUS bank holidays Flexible-working positive employer with a range of family-friendly policies Employee Assistance Programme: 24-hour confidential access to counselling and support services Competitive Pension Private Medical Insurance Training and development opportunities Long term career prospects in a growing company Employee perks including a range of discounts to suit your lifestyle




First Intuition are dedicated to safeguarding children, young people, and vulnerable adults. All roles require reference checks, an enhanced DBS, and online searches in line with KCSIE guidelines. This post is exempt from the rehabilitation of Offenders Act 1974.



First Intuition is committed to safeguarding and promoting the welfare of children and vulnerable adults. All staff are expected to share this commitment and adhere to our Safeguarding and Prevent Policy, which can be viewed here.



We are a disability confident employer, committed to equal opportunities for all applicants. If you need reasonable adjustments during the recruitment process, please let us know.