Job Description

Overview

We are looking for a medical receptionist apprentice to join our team. The role requires a switched-on individual who is self-motivated and highly organised. Attention to detail, a high level of accuracy, fantastic customer service and communication skills are very important to be a success in this role.

As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff.

What you'll do at work

This is an ideal opportunity for those who possess a proven ability to deal with all aspects of front and back office duties. As an apprentice within a GP practice you'll be expected to turn your hand to various jobs whilst maintaining a professional attitude at all times.

So if you're an organised individual with an ambitious attitude, then this is the perfect career opportunity for you.

Main Duties

Booking, cancelling and revising appointments for patients for a variety of healthcare professionals within the health centre Registering patient arrivals within the health centre Answering the telephone, transferring calls and taking messages Taking enquiries and requests for repeat medication from patients Keeping the waiting area a safe environment for all users Dealing with incoming and outgoing post Filing patient notes (both electronic and paper) Dealing with new and temporary patient registrations Ensuring all letters and samples are ready for courier collection Updating patient demographic changes on the system Liaise with other support services when needed Any other reasonable duties
Skills

Communication skills IT skills Attention to detail Initiative Responsible Punctual High level of motivation Teamwork Able to multi-task

Hours

Monday - Friday, between 12pm-6.30pm (rota in place).

30 hours a week

College or training organisation

CAVITY DENTAL TRAINING LIMITED

Job Types: Full-time, Apprenticeship

Pay: 14,722.50 per year

Work Location: In person