Job Description

Business Analyst

Date:

27 Jun 2025

Company:

DWR Cymru Cyfyngedig Welsh Water Plc

City:

Cardiff

Address:

Cardiff, Wales, GB, CF3 0LT

Job Requisition Number

7806

Work Type

Permanent / Hybrid

Job Function

IT

Salary Range

50,958 - 59,877

+ annual salary uplift

+ annual cost of living increase

Base

Cardiff

Closing Date

23:59 on 11/07/2025


About the role


You will work closely with business colleagues to achieve improved delivery of change through the provision of well-engineered and aligned requirements and the refinement of business processes.

To ensure success you will work closely with Enterprise Architecture and Delivery Leads to ensure alignment and prioritisation of delivery across all areas of the business. You will help develop a good understanding of business objectives, improve communication and deliver value earlier.



Working for an in-house IT Department is a great opportunity to be flexible and responsive in your approach while remaining focussed on providing excellent service to the wider Welsh Water business.

What you'll be responsible for

Work with business and technical stakeholders to capture and approve models of as-is, could-be and to-be processes and perform the required gap analysis to enable the identification of requirements Work with business and technical stakeholders to elicit and engineer different types of requirements Work with stakeholders to gather and document epics, user stories/features and acceptance criteria Work with stakeholders to prioritise and manage the product backlog Perform sprint planning and contribute to retrospectives Understand and apply modelling techniques that support business analysis (including process modelling, use cases etc) Work with business stakeholders and delivery leads to define, scope and initiate a project Break-down complex business scenarios or problems into process and data models Provide the required analysis to support the development of business cases including investment appraisal techniques Work with relevant stakeholders to identify and quantify business benefits and ensure they are tracked through to delivery Work with all areas of ITS and ITS partners to ensure clear understanding of requirements and ensure strategic alignment

Who you'll work with

Internal

Head of BIS BIS Senior Leadership Team BIS Leadership Team Senior DCWW colleagues All DCWW IT users BIS Service Analysts

External

BIS Partners and 3rd party contractors

About you

Knowledge, Skills & Experience

Experience of engaging with and influencing stakeholders at all levels of an organisation and with the gravitas to manage escalation from senior managers and executives Experience of working as part of an IT service provided by a combination of multiple partners (including offshore) and in house teams Being able to decompose, develop or summarise information and provide it to technical and business stakeholders in an audience-appropriate format, including delivering presentations A minimum of 3 years experience in the BA role in an IT environment

Good to know

This is a hybrid role, the successful candidate will be expected to attend our Cardiff/Newport office 2/3 days a week or as the business requires.

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:



Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive) Option to buy additional annual leave up to 5 days per year Enhanced employer pension contributions - Up to 11% employer contributions Free Mortgage Brokering Services Enhanced family friendly policies Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes Gym and fitness discounts as well as high street shopping Cycle to work scheme Discount off all Welsh Water visitor attraction centres and gift shops Car-leasing scheme and free on-site parking at all sites Health CashBack scheme and access to an online GP service An employee assistance programme for employees and their immediate family



Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment



Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.



Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Who we are

D?r Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.



To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company's required security objectives.



We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.



To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.



In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.


D?r Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT
D?r Cymru Cyf 2019.

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