Job Description

SmartSearch's distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

Role Purpose

As a Business Analyst at SmartSearch, you will play a pivotal role in driving strategic transformation and service innovation. You will work across business units to define, analyse, and deliver change initiatives that align with our growth ambitions and operational excellence goals. This role is ideal for a proactive, adaptable, and collaborative individual who thrives in a fast-paced, evolving environment.

Core Competencies

Personal Qualities

Communication & Relationship Building: Build trust and rapport with stakeholders at all levels. Facilitate workshops, lead discussions, and ensure clarity in all communications.

Influencing & Facilitation: Guide stakeholders through change, using structured facilitation techniques to align diverse perspectives.

Resilience & Adaptability: Thrive under pressure, embrace ambiguity, and pivot quickly in response to shifting priorities.

Analytical Thinking & Problem Solving: Apply critical thinking to dissect complex problems and propose data-driven solutions.

Leadership & Self-Starter Mindset: Lead by example, take initiative, and champion best practices in business analysis.

Political Awareness & Team Working: Navigate organisational dynamics with tact and foster cross-functional collaboration.

Organisation & Prioritisation: Manage multiple concurrent initiatives, balancing short-term deliverables with long-term goals.

Business Knowledge

Commercial Awareness: Understand SmartSearch's strategic priorities and how BA work contributes to revenue growth and operational efficiency.

Business Case Development: Collaborate with PMs to build robust, evidence-based business cases.

Organisational Structures & Supplier Management: Map internal hierarchies and manage third-party relationships to ensure delivery success.

Enterprise & Solution Architecture: Align requirements with architectural standards and transformation goals.

Professional Techniques

Stakeholder Analysis & Strategy: Identify, engage, and manage stakeholders to ensure alignment and buy-in.

Investigation & Requirements Engineering: Use interviews, workshops, and observation to elicit and document high-quality requirements.

Requirements Modelling & Validation: Apply modelling techniques (e.g., BPMN, UML) and validate outputs with stakeholders.

Business Process & Data Modelling: Map current and future state processes and data flows to support solution design.

Idea Generation & Visualisation: Use design thinking and visual tools to explore and communicate innovative solutions.

Gap Analysis & Benefits Management: Identify gaps between current and desired states and define measurable benefits.

Project Management & Agile Delivery: Support Agile ceremonies, write user stories, and collaborate with delivery teams to ensure iterative value delivery.

Key Responsibilities

Lead or support the definition and delivery of change initiatives from discovery through to implementation.

Collaborate with Stakeholders and Project Managers to agree scope of projects.

Collaborate with stakeholders to define, prioritise, and trace requirements throughout the project lifecycle.

Produce high-quality artefacts including process maps, user stories, UAT testing scenario's, acceptance criteria, and business cases.

Champion the Agile BA Framework and contribute to the continuous improvement of BA practices at SmartSearch.

Facilitate workshops, retrospectives, and lessons learned to drive engagement and learning.

Support governance activities including risk identification, reporting, and quality assurance.

Measures of Success

Timely and high-quality delivery of BA artefacts and project outcomes.

Positive feedback from stakeholders and peers (including 360 reviews).

Demonstrated impact on project success, collaboration, and innovation.

Contribution to the growth and maturity of the BA practice at SmartSearch

WHAT IS LIFE LIKE AT SMARTSEARCH?

We are a multi-award winning Tech company with an aspirational mentality Some of our most recent recognitions include: named in the renowned

RegTech100 list for 2024

, listed in the

Top 100 Fasted Growing Tech Companies

by

Northern Tech Awards

2024

as well as being named

Technology Provider of the Year

by

Corporate Finance Awards 2024

We have been

Great Place To Work Certified since 2022

There are excellent progression opportunities due to our growth and you will have personal development goals, regular feedback and support

COMPANY BENEFITS

Our comprehensive benefit package includes:

25 days holiday rising to 30 with each year of service

Private Medical Insurance covering dental and optical

Company pension scheme

Life Assurance - 4x your annual salary

1 day paid volunteering per year

Enhanced maternity / paternity offerings

Employee Assistance Programme

Cycle to work scheme

On site gym

Job Type: Full-time

Additional pay:

Performance bonus
Benefits:

Additional leave Casual dress Company events Company pension Cycle to work scheme Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Financial planning services Free parking Health & wellbeing programme Life insurance On-site gym On-site parking Paid volunteer time Private dental insurance Private medical insurance Referral programme Sick pay Transport links
Schedule:

Monday to Friday
Work Location: Hybrid remote in Ilkley, LS29 8FL